Olly

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  • in reply to: Possibility to ban/block/reject orders/customers #39912
    Olly
    Admin & Mod

      blocking streets , surnames etc etc is i game you cannot win, as i only have to -deliberately – mistype things slightly and your block will not work so you have to forever add things

      one option is this
      https://support.wp-pizza.com/downloads/wppizza-confirm-reject-notify/
      which allows you to reject not-yet-paid orders (among a number of other things like requiring confirmation of a not yet paid order)

      simplest thing however is to just not accept cash on delivery or similar orders at all and only accept orders that were prepaid (credit card/paypal or whatever)

      unless people use stolen credit cards (not much you can do about that) it will stop fake orders for good as people have paid up front

      in reply to: "Send order" button is no longer working #39693
      Olly
      Admin & Mod

        >Is it possible that it has been changed by any updates from the server?
        sure it’s possible. depends entirely on what kind of updates/scripts etc were run

        However, what isn’t possible is that the plugin itself – given that it was not updated for weeks and you are saying this happened yesterday – suddenly decided to change it’s own settings to that effect arbitrarily

        in reply to: "Send order" button is no longer working #39691
        Olly
        Admin & Mod

          PS: please do not send the same question 2x.
          it confuses the issue and will not get you support more quickly (in fact, it’s more likely to be the opposite)

          in reply to: "Send order" button is no longer working #39690
          Olly
          Admin & Mod

            you have enabled debug in the smtp settings
            it clearly says there:

            This must be OFF on production servers. Development/Testing only. (Will output full smtp connection log in your browsers console)

            in reply to: Email Signup #39603
            Olly
            Admin & Mod

              Note: as of september 2018 a plugin exists for this sort of thing
              https://support.wp-pizza.com/downloads/wppizza-mailinglists/

              Olly
              Admin & Mod
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                Olly
                Admin & Mod
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                  Olly
                  Admin & Mod

                    one more thing :
                    where exactly do you see the 18.90 ?

                    Olly
                    Admin & Mod

                      sounds like a rounding issue somewhere perhaps ?! (just guessing though)
                      can you post the whole stripe POST /v1/charges output here (make it a private reply)
                      maybe we can see something there to start off with

                      thing is, if 1889 does not match 1890 (presumably the actual order value) it should throw some errors somewhere before it even gets to stripe (i.e the 2 amounts must match EXACTLY)

                      that’s just off the top off my head at the moment (haven’t come across this before )

                      furthermore – are you willing and able to get out some info out of the wppizza orders table ? (not everybody knows how to access database table data so am asking first of all)

                      in reply to: Multi site setup #39543
                      Olly
                      Admin & Mod

                        In answer to your questions:

                        >re 1)
                        Generally, coupon codes – assuming we are talking about the coupons/discount plugin – are per site and are not “synchronized” – so to speak – across subsites
                        So a coupon code of some sort on site A will not be valid on site B (and vice versa). Nor will a code used on site A be marked as already used on site B

                        > re 2)
                        Wordpress multisite setups can share all users across all sites (somewhat anyway – i.e there’s only one users table , but there can be restrictions between sites for users. please see the wordpress codex for more info )

                        > re 3)
                        by default each (sub) site has its own order history / reports etc (although the master/parent site of a multisite setup can optionally – see wppizza->settings:multisite – display orders and generate reports etc from/including ALL sub-sites if so desired)

                        > re 4)
                        wppizza->gateways (for each site) allows you to enable/disable gateways (checkbox wppizza->gateways) as required for each site if enable sitewide.
                        Alternatively simply dont/do enable the gateway plugin for each site assuming you did not enable the/a gateway plugin sitewide to start off with

                        generally I would suggest you initially familiarize yourself with a multisite setup though – perhaps installing this sort of thing on a test server somewhere – as I am sure many things will become clearer when you do

                        in reply to: Coupons and Discounts for a Group of registered users #39509
                        Olly
                        Admin & Mod

                          in theory , one can do all sorts of things.
                          however, if you are referring to the Coupons/Discounts plugin in particular, then I’m afraid , that’s not implemented there (and there are no plans – at the moment at least – to do so)

                          in reply to: Help: No "Thank you" page for cash order bing placed #39488
                          Olly
                          Admin & Mod

                            you left the smtp debug settings on in
                            wppizza->settings->smtp

                            in reply to: More then one time usable Coupon #39485
                            Olly
                            Admin & Mod

                              I’m afraid there are no “prepaid voucher” or similar options/extensions/plugins available at this time.

                              At some point in the future, this kind of option/plugin *might* be made available/possible, but as of writing , I cannot tell you when – or even of – this might be implemented.

                              Sorry

                              in reply to: Coupons and Discounts – Update v1.4.5 #39484
                              Olly
                              Admin & Mod

                                >Is it possible to “buy one particular item get one of other particular item(s) free/reduced” ?
                                No, sorry. it does not allow for that (not at the moment anyway)

                                as it actually says in the description (https://support.wp-pizza.com/downloads/wppizza-coupons-and-discounts/):
                                It does NOT
                                enable things like “buy one particular item get one *other* particular item free/reduced”, “buy 2 of this , get one of that”

                                in reply to: Coupons and Discounts for a Group of registered users #39483
                                Olly
                                Admin & Mod

                                  not sure what you mean by “type of” registered user

                                  in reply to: WPPizza Post/Zip Code #39428
                                  Olly
                                  Admin & Mod

                                    glad to hear it.
                                    thanks for the update

                                    in reply to: Disable gateway conditional #39415
                                    Olly
                                    Admin & Mod

                                      i would think the parameters here

                                      https://docs.wp-pizza.com/developers/?section=gateway-filter-frontend

                                      would give you about any conceivable option to enable/disable gateways

                                      in reply to: Problem with google maps address dropdown #39406
                                      Olly
                                      Admin & Mod

                                        glad to hear it
                                        thanks for the feedback

                                        in reply to: Problem with google maps address dropdown #39363
                                        Olly
                                        Admin & Mod

                                          just a quick update.
                                          i have a version here that works better now I think.
                                          need to do some more testing with various interaction options, but if that all seems ok, i’ll make that update available in the next day or two (or perhaps even later today)

                                          in reply to: WPPizza Post/Zip Code #39330
                                          Olly
                                          Admin & Mod

                                            this has ALL to do with your settings
                                            you have set it to be pickup as default AND you have set it to “do NOT require the customer to make a selection if self-pickup is selected”

                                            so it does exactly that . i.e if it’s self-pickup – which you’ve set to be the default – it will not validate or even require an entry in the address box. (which is also just fine as an address is superfluous if someone picks things up themself)

                                          Viewing 20 posts - 1,081 through 1,100 (of 4,446 total)