Olly

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  • in reply to: delivery type #40128
    Olly
    Admin & Mod

      however, whatever the case
      https://www.dropbox.com/s/985ruezdqqb6xw5/delivery.png?dl=0
      shows me you have set “fixed delivery costs” which of course makes any setting under any other delivery type options irrelevant

      in reply to: delivery type #40127
      Olly
      Admin & Mod

        can i have a link to your site please ? (maybe i have assumed incorrectly that this was the same issue by the same usre that was sent by directly to my email – apologies if that was the case)

        in reply to: delivery type #40125
        Olly
        Admin & Mod

          a)
          you are using a 2 year old version of wppizza -(v2.16.11.15)

          b) you selected “fixed delivery costs” but are expecting (sub)-settings under the other delivery options settings to work which – of course – they will not do

          in reply to: simple discount #40121
          Olly
          Admin & Mod

            works just fine from what i can see here
            without seeing your actual settings though , i cannot really comment

            in reply to: WPPIZZA Order delivery error #40105
            Olly
            Admin & Mod

              few things:

              – you are using a version of wppizza (2.16.11.28) that is about a year and a half old.
              assuming your site worked a year and a half ago and i have not changed anything in that version since , you shoudl find out what changed elsewhere

              – i generally really cannot offer support for old software versions (there’s a reason why plugins get updated)

              – that said, your error log says things like this

              
              ERROR PostmanGoogleAuthenticationManager: invalid_grant processing response: Token has been expired or revoked.
              ERROR PostmanWpMail: Exception code=0 message=Token has been expired or revoked.(invalid_grant)
              PHP Notice:  Undefined index: phpmailer in /home1/dankdash/public_html/wp-content/plugins/wppizza/classes/wppizza.send-emails.inc.php on line 965
              PHP Notice:  Trying to get property of non-object in /home1/dankdash/public_html/wp-content/plugins/wppizza/classes/wppizza.send-emails.inc.php on line 965
              

              which would make me think your Postman plugin throws errors (as the Undefined index: phpmailer notice in the wppizza plugin refers to emails and the way wordpress sends emails)

              i’d suggest you turn of that plugin (or indeed check your settings there, as it might also not be the Postman’s plugin fault but simply the settings entered there) and see what happens
              (i’d also suggest this link https://perishablepress.com/how-to-troubleshoot-wordpress/)

              in reply to: Which Printer? and where to buy #40060
              Olly
              Admin & Mod

                @smaj
                a note an that front:
                as it is (ignoring the plugin i have been developing and talked about in my previous comment)
                the printer won’t do anything with wppizza without any custom coding to make it talk to it – unless i am very much mistaken …(which is always possible of course)

                just saying…

                in reply to: Registro de usuario #40046
                Olly
                Admin & Mod

                  Please note: these are english language forums
                  Forum Rules

                  Secondly – you are probably logged in
                  https://docs.wp-pizza.com/troubleshooting/?section=the-register-feature-doesnt-appear-on-my-site
                  (see “Note” on that page)

                  in reply to: Address Issue Italy #40006
                  Olly
                  Admin & Mod

                    in essence, regardless of how one does this, an address has to conform to a location google knows about .
                    i am aware that in some locations , google has not indexed housenumbers, so a validation will say it’s ambiguous, but there’s nothing i can do about this

                    in reply to: Address Issue Italy #40005
                    Olly
                    Admin & Mod

                      sorry, but a correct address has to be entered including housenumber, if it is not entered (or google has no such location in it’s db), then it will rightly say the location is ambiguous

                      i can assure you (not in the foreseeable future anyway), it will not change into a three part input, a user has to put in his full address (at least street, number , and in some cases town(depends on various settings)
                      if he/she is not specific about a where he/she wants things delivered to , then the plugin should rightly reject the address (as you will have no idea where you are supposed to send things to)

                      > in russian,is it possible
                      no, sorry

                      in reply to: Address Issue Italy #40003
                      Olly
                      Admin & Mod

                        what “all sorts of errors” exactly ?
                        and what do i have to do exactly to get those errors ?
                        (and a link to your site you are referring to please)

                        in reply to: Which Printer? and where to buy #39964
                        Olly
                        Admin & Mod

                          i guess people get the printers from here (at least I know some do )
                          https://www.aliexpress.com/wholesale?SearchText=goodcom

                          some of the printers (but I do not know if all) DO support an accept/reject function and some will support WiFi as well as SMS (and some only WiFi, you’d have to look at a particular printers specification)

                          however, the wppizza plugin itself does not “listen/talkto” – so to speak – to the printer rejecting/accepting/receiving an order.
                          That said , I am in the middle of finalizing an addon (tested with the GT6000 as well as the newer GT90, so one would think it would work with other reasonably recent goodcom printers too) that will do that.

                          Might be a week or two away though until this plugin will be released, as I need to tidy up a few things still

                          hope that helps

                          in reply to: Possibility to ban/block/reject orders/customers #39923
                          Olly
                          Admin & Mod

                            just a few things on a sunday night (monday morning actually) and in no particular order

                            – I don’t think it’s that easy for the average user to change their IP address (given that most people these days will have a static ip), so there are plenty of security plugin that let you block by IP to start off with

                            – >if there would be a mistake in the streets we would call the customer
                            and that “fake” customer who you just called – as you cannot know that the phonenumber belongs to the person the order is supposed to be delivered to – can simply say : “that’s all great, please deliver”

                            – furthermore, assuming that you will have had some “no pay” issue with certain addresses, one would think you have a list of those somewhere and if it looks suspicious , you simply pick up the phone (but the above still applies somewhat)

                            – additionally – as unfortunate as it is – fraud is part of doing business I’m afraid and the police is the right place to really contact in those instances.

                            – >we got a small percent of customers who are order some pizza and then refuse to take or pay the order
                            again, that’s for law enforcement to deal with. there’s nothing the plugin can do (but as mentioned, if you were to only accept credit cards, that won’t be an issue, though that’s your/your boss’s decision of course)

                            – regarding GDPR/Privacy etc : this is pretty much irrelevant here as you are perfectly entitled – in fact, in most cases even required – to collect customer information (called something like “legitimate business interests” ) and the plugin does collect ipaddress, browser parameters etc , regardless (though can be anonymised on request at a later stage)

                            anyway, I think that’s it from me on the subject for the time being

                            in reply to: PHP 7.2 #39917
                            Olly
                            Admin & Mod

                              these are all COMPLETELY false positives
                              as those checks are precisely there to check compatibility

                              secondly, you should enable debug (https://docs.wp-pizza.com/troubleshooting/) and check your debug log which will tell you were the actual errors are.
                              feel free to report back of course if you find some errors caused by wppizza that stop your site from working and i’d be happy to fix them if needed

                              in reply to: Possibility to ban/block/reject orders/customers #39912
                              Olly
                              Admin & Mod

                                blocking streets , surnames etc etc is i game you cannot win, as i only have to -deliberately – mistype things slightly and your block will not work so you have to forever add things

                                one option is this
                                https://support.wp-pizza.com/downloads/wppizza-confirm-reject-notify/
                                which allows you to reject not-yet-paid orders (among a number of other things like requiring confirmation of a not yet paid order)

                                simplest thing however is to just not accept cash on delivery or similar orders at all and only accept orders that were prepaid (credit card/paypal or whatever)

                                unless people use stolen credit cards (not much you can do about that) it will stop fake orders for good as people have paid up front

                                in reply to: "Send order" button is no longer working #39693
                                Olly
                                Admin & Mod

                                  >Is it possible that it has been changed by any updates from the server?
                                  sure it’s possible. depends entirely on what kind of updates/scripts etc were run

                                  However, what isn’t possible is that the plugin itself – given that it was not updated for weeks and you are saying this happened yesterday – suddenly decided to change it’s own settings to that effect arbitrarily

                                  in reply to: "Send order" button is no longer working #39691
                                  Olly
                                  Admin & Mod

                                    PS: please do not send the same question 2x.
                                    it confuses the issue and will not get you support more quickly (in fact, it’s more likely to be the opposite)

                                    in reply to: "Send order" button is no longer working #39690
                                    Olly
                                    Admin & Mod

                                      you have enabled debug in the smtp settings
                                      it clearly says there:

                                      This must be OFF on production servers. Development/Testing only. (Will output full smtp connection log in your browsers console)

                                      in reply to: Email Signup #39603
                                      Olly
                                      Admin & Mod

                                        Note: as of september 2018 a plugin exists for this sort of thing
                                        https://support.wp-pizza.com/downloads/wppizza-mailinglists/

                                        Olly
                                        Admin & Mod
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                                          Olly
                                          Admin & Mod
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                                          Viewing 20 posts - 1,061 through 1,080 (of 4,431 total)