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does your FROM email address (wppizza-> order settings : “From” email) correspond to the server ?
PS: might also be worth turning on debug like so :
https://support.wp-pizza.com/topic/how-to-enable-debug-in-wordpress/
perhaps the debug.log will tell you something tooalso make sure your “FROM” address set corresponds to the server emails are being sent from (if this is not set as it is supposed to , you will have a big red DMARC notice at the top of your admin screen – unless you forced that notice to be off)
if the orders are displayed in the backend and you get the thank you page the emails will have been sent by the script (though it does not know anything about what the email server does with it)
so, it’s likely that your problem is with your mailserver (perhaps some spam filter / blacklist somewhere ? )
in the first instance i would suggest you check your mail server (error) logs.
i would need the full details (i.e expanded view) of all of those groups
of course you do not NEED a sandbox account. but if you want to test things without getting charged everytime, you do….
anyway , glad you sorted it outin other words, if you are sure your 2 emails for your sandbox and live account are correct . then that’s fine
if you want to pay as a CUSTOMER (as in http://pizzakurier-vulcano.ch/wp-content/uploads/2016/02/paypal2.jpg) you need to know your paypal details for that customer account – that’s entirely independent of the setup in the backend
what does any of this have to do with this screenshot?
http://pizzakurier-vulcano.ch/wp-content/uploads/2016/02/paypal2.jpgthis would be the CUSTOMERS paypal account email…..and it clearly says “check email/passoword”
i do not know what your email addresses are for your live and sandbox account.
your setting are fine (except those email addresses probably/perhaps)
again, speak to paypal if you do not know your paypal (account) email addresses .
i cannot help you with thosea) your “live” paypal address is most likely different to your “sandbox” address
b) your screenshot here http://pizzakurier-vulcano.ch/wp-content/uploads/2016/02/paypal2.jpg has nothing to do with the plugin. your login details are your login details. it clearly says they are incorrect . i have no idea what they are. only you will know
c)SANDBOX/SANDoX. just a typo, but thanks for mentioning it
>i must put my API Signature in website,
since when ? according to what/who ?
please contact paypal support.
….and you might find that caching is your problem in the first place…
for starters, please stop minifying/caching things before it’s all done. as i cannot see what’s going on
thanks for the video….
user error though. you have to set up 2 custom groups. what you are doing in your video is setting up one custom group and then changing it to be another custom group for another size/item instead of keeping the first and adding a second….!
look at it this way.
your server sends the email (“FROM”) to your shop (“TO/RECIPIENT”). the customer is added in “CC”.as your shop is the recipient, the “reply to” is the customer as he/she would be the original sender so to speak the shop would reply to and there is no reason really for the customer to reply to himself to an email he sent to the shop in the first place
do i think that your idea of a setup would also have merit ? sure, that’s why it was setup that way originally. Alas, it won’t work for aforementioned reasons
lol.
you were supposed to start your own NEW topic / thread, not add the same question again to the same topic/thread which was started by someone else (and only vaguely related)oh well, nevermind. I’m sure “Regine Endres” will survive if she gets this too :).
to the issue at hand:
originally and until about 2 years or so ago. the plugin did exactly that. i.e the from email was set to be the email of the customer that did the order. However, these days (so called DMARC policies) the “from” email HAS TO BE an email address that correlates to the server the email is sent from or it will be considered spam and be deleted without notice by many email services (most definitely yahoo, but other may do too) before it goes anywhere
so if your server is on http://www.mydomain.com, the from email has to be [email protected].
if you do not do that , you will sooner or later loose orders/emails for aforementioned reasons.in short, there is nothing to “fix” as it is deliberate. I hope that explains why it is the way it is
sorry, the plugin does not just “reset” things . and most certainly not randomly after an hour or two if you do not do anything
you have a problem somewhere else, but i really have no idea what it is you are doingplease start your own topic.
not only to avoid a mess, but also because making your reply “private” in a topic you did not start yourself does not make it private to the original poster…!though I must admit I don’t quite know what’s so private about this anyway…maybe someone else will have that question and I’ll have to answer it again as noone will be able to see it. kind of up to you though. just saying.
now please copy this again in your own topic
thanks
you dont. (unless you do not want anything to work)
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