Olly

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  • in reply to: Order does not send email #16429
    Olly
    Admin & Mod

      you could also – temporarily perhaps – set the mail delivery to “HTML” as that *might* give you more info on what the problem is

      in reply to: Order does not send email #16428
      Olly
      Admin & Mod

        also, did you set an appropriate “from” email address ?
        does that error say just “Could not instantiate mail function” or is there more info after that ?

        “Could not instantiate mail function” could have many many reasons.

        although from a different plugin, perhaps the following checklist is worth reading through too
        https://support.mailpoet.com/knowledgebase/could-not-instantiate-mail-function/

        (or here of course
        https://www.google.co.uk/?gws_rd=ssl#q=wordpress+could+not+instantiate+mail+function )

        being able to send a test mail from wordfence doesnyt really mean anything

        in reply to: Order does not send email #16426
        Olly
        Admin & Mod

          first question :
          when you said “I then disabled all plugins but wppizza.” did you also disable wordfence i.e disabled literally ALL other plugins ?

          in reply to: Trouble adding ingreients to items #16407
          Olly
          Admin & Mod
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            in reply to: Trouble adding ingreients to items #16406
            Olly
            Admin & Mod

              >wp-mail cannot instantiate….

              could be a million things
              https://www.google.co.uk/?gws_rd=ssl#q=could+not+instantiate+mail+function

              in reply to: Trouble adding ingreients to items #16405
              Olly
              Admin & Mod

                >I added a cart to every page that helped.
                which is of course what you are supposed to be doing :)
                https://support.wp-pizza.com/forum/installation/

                >wp-mail cannot instantiate
                that’s a server problem, not a plugin problem. enable debug and check your logs
                furthermore, that error is likely to output more than just those 3 words…..

                in reply to: Trouble adding ingreients to items #16402
                Olly
                Admin & Mod

                  works just fine from what i can see…I cannot see your problem
                  (although how you are going to sell a “half and half” coffee is a bit of a mystery to me)

                  PS i do not need any sign-ins (not at the moment anyway)

                  in reply to: Phone number validation in order form #16303
                  Olly
                  Admin & Mod

                    glad i could help

                    in reply to: Phone number validation in order form #16301
                    Olly
                    Admin & Mod

                      >I just need to know the file name where I can add validations.

                      you have to add your own , or put it in the page via some action
                      see here for a bunch of examples

                      http://wordpress.stackexchange.com/questions/33008/how-to-add-a-javascript-snippet-to-the-footer-that-requires-jquery

                      perhaps adding a conditional like

                      
                      global $post;
                      if($post->ID == /*id of your orderpage */){
                      echo the validation.....etc etc
                      }
                      

                      so it only gets included on the actual order page

                      in reply to: Phone number validation in order form #16298
                      Olly
                      Admin & Mod

                        mind you, *perhaps* i could add some field in the order form settings that would let you add a regex for validation with some default validation pattern and optionally your own , but i fear this would go over most peoples heads.

                        i’ll mull it over, but won’t be before v3.0 at the earliest

                        in reply to: Phone number validation in order form #16297
                        Olly
                        Admin & Mod

                          there is no way to add some phonenumber validation into the plugin itself that would work for all countries, or – more accurately – if one were to have validation that would take account of the number formatting possible in all countries, it would be pretty useless.

                          I’m afraid you will have to add that yourself depending on where you are

                          just a quick search comes up with lots of examples

                          https://www.google.co.uk/?gws_rd=ssl#q=jquery+validation+phone+number

                          NOTE: the plugin automatically uses/adds the jquery validation plugin (http://jqueryvalidation.org) so you can build/add something on that basis if you want

                          in reply to: Select pickup by default #16293
                          Olly
                          Admin & Mod

                            v 2.16.5 : wppizza->order settings : Allow order pickup by customer -> set “pickup” to be the default selection

                            in reply to: Email Notifications Not Being Sent #16260
                            Olly
                            Admin & Mod

                              what’s even odder (is that even word ?) is that i assume of the 1000’s of installs of the plugin some/many/a few are also having hotmail etc clients , but i haven’t heard of an equivalent to your scenario…

                              in reply to: Email Notifications Not Being Sent #16259
                              Olly
                              Admin & Mod

                                >The logs do not show they were sent…
                                there’s only a log if it is NOT sent

                                > When using smtp, they show as connected and sent. They are just never received…
                                i give up then. at the end of the day, all i can do is send them , what happens after that is out of my control really

                                if you got nothing better to do with your life for a few days, you could setup a yahoo account (or hotmail or whatever) , send an order, get the maillog from your mailserver that says it was sent to that account and contact /yahoo/hotmail and ask why it did not get received (or maybe deleted their end). My suspicion is , that they will pass the buck though…

                                one of these things i guess where noone is responsible (that said, if it were to turn out that there is something i can do , i would happily do it. just that i cannot see anything wrong my end that would need fixing :()

                                in reply to: Email Notifications Not Being Sent #16257
                                Olly
                                Admin & Mod

                                  (assuming you enabled logging in the paypal settings of course)

                                  in reply to: Email Notifications Not Being Sent #16256
                                  Olly
                                  Admin & Mod

                                    also worth having a look: is there any mail-error log in the paypal/logs directory ?
                                    if so, what does it say ?

                                    in reply to: Email Notifications Not Being Sent #16255
                                    Olly
                                    Admin & Mod

                                      did you turn on debug ?

                                      also, do they not get sent at all (i.e the mailserver never has to process anything) or just not received by the recipients (or even bounce back to – probably – the root account of the server) ?

                                      in reply to: Email Notifications Not Being Sent #16251
                                      Olly
                                      Admin & Mod

                                        wppizza just sends emails using some email script (paypal or not). if you have issues with the likes of yahoo, gmail, hotmail only (i.e those big free email services) my guess would be the issue is (mail)server related and perhaps it’s missing the required ptr/dmarc entries or is indeed blacklisted somewhere

                                        in reply to: Select pickup by default #16250
                                        Olly
                                        Admin & Mod

                                          i can give you a checkbox in an update. will take a few days though (there are a couple of other things i need to do in conjunction with that )

                                          in reply to: Email Notifications Not Being Sent #16231
                                          Olly
                                          Admin & Mod

                                            having two smtp settings (i.e your third party plugin and the smtp settings in wppizza on at the same time ) *might* pose issues perhaps.
                                            though i cannot see why it might be worth trying the following just to see if it makes a difference

                                            tun off the smtp settings in wppizza. and set the mail delivery to plaintext or if you are using a specific template set that one to plaintext.
                                            it will then just use the basic wordpess wp_mail function instead of phpmailer.

                                            if you do, let me know the outcome

                                          Viewing 20 posts - 2,701 through 2,720 (of 4,431 total)