Olly

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  • in reply to: Email Notifications Not Being Sent #16225
    Olly
    Admin & Mod

      if the orders are displayed in the backend and you get the thank you page the emails will have been sent by the script (though it does not know anything about what the email server does with it)

      so, it’s likely that your problem is with your mailserver (perhaps some spam filter / blacklist somewhere ? )

      in the first instance i would suggest you check your mail server (error) logs.

      in reply to: Maximum ingredients in item #16180
      Olly
      Admin & Mod

        i would need the full details (i.e expanded view) of all of those groups

        in reply to: PayPal show Test Site #16165
        Olly
        Admin & Mod

          of course you do not NEED a sandbox account. but if you want to test things without getting charged everytime, you do….
          anyway , glad you sorted it out

          in reply to: PayPal show Test Site #16159
          Olly
          Admin & Mod

            in other words, if you are sure your 2 emails for your sandbox and live account are correct . then that’s fine

            if you want to pay as a CUSTOMER (as in http://pizzakurier-vulcano.ch/wp-content/uploads/2016/02/paypal2.jpg) you need to know your paypal details for that customer account – that’s entirely independent of the setup in the backend

            in reply to: PayPal show Test Site #16158
            Olly
            Admin & Mod

              what does any of this have to do with this screenshot?
              http://pizzakurier-vulcano.ch/wp-content/uploads/2016/02/paypal2.jpg

              this would be the CUSTOMERS paypal account email…..and it clearly says “check email/passoword”

              in reply to: PayPal show Test Site #16151
              Olly
              Admin & Mod

                i do not know what your email addresses are for your live and sandbox account.

                your setting are fine (except those email addresses probably/perhaps)

                again, speak to paypal if you do not know your paypal (account) email addresses .
                i cannot help you with those

                in reply to: PayPal show Test Site #16149
                Olly
                Admin & Mod

                  a) your “live” paypal address is most likely different to your “sandbox” address

                  b) your screenshot here http://pizzakurier-vulcano.ch/wp-content/uploads/2016/02/paypal2.jpg has nothing to do with the plugin. your login details are your login details. it clearly says they are incorrect . i have no idea what they are. only you will know

                  c)SANDBOX/SANDoX. just a typo, but thanks for mentioning it

                  in reply to: PayPal show Test Site #16147
                  Olly
                  Admin & Mod

                    >i must put my API Signature in website,

                    since when ? according to what/who ?

                    in reply to: PayPal show Test Site #16145
                    Olly
                    Admin & Mod

                      please contact paypal support.

                      in reply to: Problem with choose only one item #16142
                      Olly
                      Admin & Mod

                        ….and you might find that caching is your problem in the first place…

                        in reply to: Problem with choose only one item #16141
                        Olly
                        Admin & Mod

                          for starters, please stop minifying/caching things before it’s all done. as i cannot see what’s going on

                          in reply to: Problem with choose only one item #16092
                          Olly
                          Admin & Mod

                            thanks for the video….

                            user error though. you have to set up 2 custom groups. what you are doing in your video is setting up one custom group and then changing it to be another custom group for another size/item instead of keeping the first and adding a second….!

                            in reply to: No automatic email to customer? #16091
                            Olly
                            Admin & Mod

                              look at it this way.
                              your server sends the email (“FROM”) to your shop (“TO/RECIPIENT”). the customer is added in “CC”.

                              as your shop is the recipient, the “reply to” is the customer as he/she would be the original sender so to speak the shop would reply to and there is no reason really for the customer to reply to himself to an email he sent to the shop in the first place

                              do i think that your idea of a setup would also have merit ? sure, that’s why it was setup that way originally. Alas, it won’t work for aforementioned reasons

                              in reply to: No automatic email to customer? #16089
                              Olly
                              Admin & Mod

                                lol.
                                you were supposed to start your own NEW topic / thread, not add the same question again to the same topic/thread which was started by someone else (and only vaguely related)

                                oh well, nevermind. I’m sure “Regine Endres” will survive if she gets this too :).

                                to the issue at hand:

                                originally and until about 2 years or so ago. the plugin did exactly that. i.e the from email was set to be the email of the customer that did the order. However, these days (so called DMARC policies) the “from” email HAS TO BE an email address that correlates to the server the email is sent from or it will be considered spam and be deleted without notice by many email services (most definitely yahoo, but other may do too) before it goes anywhere

                                so if your server is on http://www.mydomain.com, the from email has to be [email protected].
                                if you do not do that , you will sooner or later loose orders/emails for aforementioned reasons.

                                in short, there is nothing to “fix” as it is deliberate. I hope that explains why it is the way it is

                                in reply to: Problem with choose only one item #16074
                                Olly
                                Admin & Mod

                                  sorry, the plugin does not just “reset” things . and most certainly not randomly after an hour or two if you do not do anything
                                  you have a problem somewhere else, but i really have no idea what it is you are doing

                                  in reply to: No automatic email to customer? #16052
                                  Olly
                                  Admin & Mod

                                    @pmitra

                                    please start your own topic.
                                    not only to avoid a mess, but also because making your reply “private” in a topic you did not start yourself does not make it private to the original poster…!

                                    though I must admit I don’t quite know what’s so private about this anyway…maybe someone else will have that question and I’ll have to answer it again as noone will be able to see it. kind of up to you though. just saying.

                                    now please copy this again in your own topic

                                    thanks

                                    in reply to: Import & Export WP-Pizza Settings #16050
                                    Olly
                                    Admin & Mod

                                      you dont. (unless you do not want anything to work)

                                      in reply to: Import & Export WP-Pizza Settings #16047
                                      Olly
                                      Admin & Mod

                                        >Its beter if your Plugin have a separat SQL Table….

                                        no, it is not

                                        in reply to: Import & Export WP-Pizza Settings #16045
                                        Olly
                                        Admin & Mod

                                          short answer , you can’t (most definitely not if you do not want to copy any options set in the wp-options table)

                                          long answer: wppizza menu items and categories are “normal” WP post types and taxonomies. if you export those (tools -> export) and re-import them elsewhere, their id’s will change.
                                          As – especially the ingredients plugin – ties its settings to those id’s it will all break as they will be different.
                                          Furthermore, the sizes, additives and a bunch of other things are also stored in the wp-options table, so importing wppizza menu items / categories , will also result in your menu items not having any sizes (and therefore prices) if the options set are not copied/moved with it

                                          Thirdly, the plugin access rights are set via WP roles so – again – if you do not copy/clone the options table , you will probably mess those up too

                                          essentially, if you want to move things elsewhere, you should clone your install (plenty of plugins for that on wordpress.org). At the moment, that is the only reliable way. Sorry

                                          Sure , one day I will investigate as to how it might be possible to export/import, but due to the above mentioned issues, this is not trivial by any means and i cannot give you any ETA as to when this will be possible / available

                                          in reply to: Cannot set free delivery for some #16025
                                          Olly
                                          Admin & Mod

                                            ok, should be fixed as of 3.9.2 which should show up in your admin ->plugins in a bit as an update (assuming you have activated the licence)

                                          Viewing 20 posts - 2,721 through 2,740 (of 4,430 total)