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you have a jquery 500 error you need to fix
look at your consoleand the error you are getting would be ….?
actually , let me ask you another way first
can you do an order on YOUR site with this kind of wrong email – i.e [email protected] – and let me know if you still get the same error /warning email ?
maybe it’s a one-off due to caching issues (as you have removed version numbers from resources)
> how to explain..
that’s finething is, a wrong email by the customer should not trigger this email (i’ll spare you the details why not)
as the error is – as it says – “EMAIL TO SHOP FAILED” which is about the email to the shop, not the customer
let me see if i can reproduce this here with that @gmai.com(i might have to ask you for some admin screenshots at some point , but will try to reproduce this first )
Also: (and then i shut up for now)
I’ll investigate:
>After update from 3.2.2. to 3.2.3 my custom opening times are now duplicated
though i don’t think this will make any difference as such to the functionality, it nevertheless should be fixed (assuming it’s a bug in the plugin – which seems quite possible from what you are describing – and not caused by something totally different)
thanks for flagging ithmm,
the option exists already (wppizza->order settings->Exclude menu items from calculation)
however, this *seems* to be broken in v3.x of the plugin (I’m quite certain it worked in v2.x)
I’ll have to investigate, but it might take some time as getting this wrong could mess up a number of other thingsby “customer” you mean your “customer” that has the website and the settings in (admin) wppizza->order settings->emails, right?
(as opposed to the “normal” website visitor/customer mistyping his email address in the checkout page …?)@onlieidltd
see : https://support.wp-pizza.com/topic/order-issue/ for a starting point
“Could not instantiate mail function.” is not a plugin issue but a setup/server issue>Do all your plugins work with PHP 7?
yup
(provided you are using recent versions of course)I’ve already answered that directly to the email you sent (as you will know)
but in case someone reads this and has the same question :logo:
you’d have to use css / background images (assuming your email type is set to html of course , otherwise adding images is not going to work anyway) in the css customisation of each template
typically in
Section Styles – Site Details -> Table
where the default would normally be
padding: 30px; text-align: center; background-color: #21759B; color: #FFFFFF;footer text :
the footer text can be set in
wppizza->localization -> Templates Other->Footer : text after summary / totals [html allowed – use linebreaks for newlines in plaintext output]PS:
i believe there might still be some legacy (v2.x) localization strings that are not even used any more in v3 and should be deleted from the plugin
however, i need to take a little bit of time at some point and do this carefully so as not to delete the wrong stuff…
(furthermore, some localization strings would no doubt benefit from being re-organized into their respective / appropriate sections … a “todo” on my behalf in a near future update)temporary issue, should now be resolved
This reply has been marked as private.as i have no idea what Zoho is or supposed to do, i cannot comment really
wppizza also has it’s own smtp option
however, if something else hijacks the wp phpmailer somehow , then this might not helpthanks
programatically speaking, the emails are being sent by the plugin
however, clearly, they are not being received (or even sent), so something is interferingyou are also caching the orderpage !please read here
https://docs.wp-pizza.com/faqs/?section=using-a-cache-pluginfurthermore, have you tried disabling all other non-wppizza plugins (especially the amzaon ses) ?
can i please have admin credentials to have a look at some things ?
(i wont change anything, just haveing a look at some settings)
if you post them here, make sure you set your reply to “private”ok, give me a minute
can you please enable cash on delivery so i can do a test order (will be clearly marked as test)
>You mean put..
yes>There isn’t a separate debug mode
Noas you are using (only) paypal: have you set your IPN correctly (see setup/troubleshooting from here https://support.wp-pizza.com/downloads/wppizza-paypal-standard-gateway/)
have you enabled – temporarily perhaps – the cash on delivery gateway and made an order ?
do you receive emails when you do that ?have you enabled debug and looked at your debug log ?
(PS: your site is also trying to load insecure content – admin-ajax.php – over a secure connection which results in it being blocked . have a look at your browser console )
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