Olly

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  • in reply to: verify by sms #36085
    Olly
    Admin & Mod
      in reply to: Ingredient for only one size #35988
      Olly
      Admin & Mod

        >so there is no global setting for that.
        correct

        in reply to: Ingredient for only one size #35986
        Olly
        Admin & Mod

          essentially the same way for whatever item/size is >10

          in reply to: Ingredient for only one size #35976
          Olly
          Admin & Mod

            custom group -> type “exclude” I would think
            should do the job

            Olly
            Admin & Mod

              re 1) : sorry, popup (or not) is a global settings

              re 2) : you cant (not by using the options available in the plugin anyway) as that’s a fundamental part of how wppizza works
              (but you could probably do some custom jquery $element-id.trigger(‘click’) in some circumstances)

              in reply to: Small Bug – in combination of Prefilled Order Form Info #35919
              Olly
              Admin & Mod

                see here
                https://support.wp-pizza.com/topic/prefilled-form-fields-on-orderpage-are-empty/

                PS: please do not post the same thing 2x. it only confuses the issue

                in reply to: Prefilled Form Fields on Orderpage are empty #35915
                Olly
                Admin & Mod

                  please also re-save your wordpress permalinks once (WP->Settings->permalinks)
                  wp-admin/options-permalink.php

                  in reply to: Prefilled Form Fields on Orderpage are empty #35914
                  Olly
                  Admin & Mod

                    first pf all, please go to
                    /wp-admin/edit.php?post_type=wppizza&page=order_settings
                    scroll down to
                    Item and Cart Updates and Amendments
                    and make sure you set a style in
                    “Items update style” if there is none selected for some reason

                    and even if there is, please simply re-save that page

                    let me know when you’ve done that please because at the moment i can see a bunch of js errors because of that

                    in reply to: Paypal Stuck on processing #35795
                    Olly
                    Admin & Mod

                      and lastly – for now – make sure you enable debug as described earlier and check the debug log when making an order with paypal. if some plugin (wppizza related or not) for one reason or another throws a fatal error for instance, then that needs to be fixed

                      in reply to: Paypal Stuck on processing #35794
                      Olly
                      Admin & Mod

                        also – just in case – makes sure http/https and http://www./non-www. in the paypal ipn configuration matches what your server domain actually is (seen this before too)

                        in reply to: Paypal Stuck on processing #35793
                        Olly
                        Admin & Mod

                          have you checked the server access logs ?
                          is there any access there to /ipn/ipn.php (other than the direct access I or you might have tried when diagnosing what the issue is) ?
                          if not , then paypal gets blocked server end. perhaps mod_sec installed without telling you ? some firewall rule added ?
                          if this all worked for over a year as you say , then the last 2 sound like good contenders….
                          (though typically, if that is the case paypal will not say “sent” but “retrying” or “failed” or similar)

                          in reply to: Paypal Stuck on processing #35792
                          Olly
                          Admin & Mod

                            ll i can say is this
                            i am running an old v2 version (latest of the v2x branch) here locally with WP 5(alpha) without any issues other than perhaps a few inconsequential php notices (couple of which are php 7 related )

                            all plugins are backwards compatible unless specifically marked as v3 only (that’s a few recent gateway additions and the “pickup prices” plugin) provided of course they are the latest versions
                            so if it’s something that worked in v2, and has been updated to the latest version it will continue to work with v2

                            of course, i cannot speak for other plugins or themes and – in any case – making a backup is never a bad idea

                            also kind of depends how many versions you are jumping . i.e if you update wordpress from version 3.7 to 4.9 you are more likely to have issues then if you just update from 4.8 to 4.9.4
                            etc etc

                            in reply to: Paypal Stuck on processing #35770
                            Olly
                            Admin & Mod
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                              in reply to: Paypal Stuck on processing #35764
                              Olly
                              Admin & Mod
                                This reply has been marked as private.
                                in reply to: Paypal Stuck on processing #35763
                                Olly
                                Admin & Mod

                                  also, given that it worked for over a year , is there anything that was changed between it working / not working (plugin updates – mainly some wppizza stuff but perhaps some other things might also cause issues, or server software and the like ) ?

                                  in reply to: Paypal Stuck on processing #35762
                                  Olly
                                  Admin & Mod

                                    have you / can you enable debug like so
                                    https://docs.wp-pizza.com/troubleshooting/
                                    (forget the “troubleshooting” section there, it’s about the debug constants)
                                    and tell me if there’s anything in your debug log when you make an order with paypal ?

                                    re your private reply: all good .

                                    in reply to: Paypal Stuck on processing #35758
                                    Olly
                                    Admin & Mod

                                      i also noticed that you have a rogue " /> on your site at line 4 which can cause all sorts of issues (not necessarily regarding paypal, but you might want to fix that regardless)

                                      in reply to: Paypal Stuck on processing #35756
                                      Olly
                                      Admin & Mod
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                                        in reply to: Paypal Stuck on processing #35755
                                        Olly
                                        Admin & Mod

                                          for wppizza v3, the gateway logging has been made global and moved to
                                          /wp-admin/edit.php?post_type=wppizza&page=settings
                                          to log all these files in the same place, wppizza/logs

                                          so first question is:
                                          are there any paypal related logs in that directory (wp-content/plugins/wppizza/logs/)?
                                          did you receive any notices/emails to your admin email regarding paypal errors of some sort ?

                                          that said, if you dont receive any IPN notifications in the first place , there’s nothing to log as it never reaches the server.
                                          can you show a screenshot of the ipn order history of your paypal account ?
                                          do those notifications say “sent” or do they say something else ?

                                          in reply to: Paypal Stuck on processing #35754
                                          Olly
                                          Admin & Mod
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