Olly

Forum Replies Created

Viewing 20 posts - 1,321 through 1,340 (of 4,446 total)
  • Author
    Posts
  • Olly
    Admin & Mod

      re 1) : sorry, popup (or not) is a global settings

      re 2) : you cant (not by using the options available in the plugin anyway) as that’s a fundamental part of how wppizza works
      (but you could probably do some custom jquery $element-id.trigger(‘click’) in some circumstances)

      in reply to: Small Bug – in combination of Prefilled Order Form Info #35919
      Olly
      Admin & Mod

        see here
        https://support.wp-pizza.com/topic/prefilled-form-fields-on-orderpage-are-empty/

        PS: please do not post the same thing 2x. it only confuses the issue

        in reply to: Prefilled Form Fields on Orderpage are empty #35915
        Olly
        Admin & Mod

          please also re-save your wordpress permalinks once (WP->Settings->permalinks)
          wp-admin/options-permalink.php

          in reply to: Prefilled Form Fields on Orderpage are empty #35914
          Olly
          Admin & Mod

            first pf all, please go to
            /wp-admin/edit.php?post_type=wppizza&page=order_settings
            scroll down to
            Item and Cart Updates and Amendments
            and make sure you set a style in
            “Items update style” if there is none selected for some reason

            and even if there is, please simply re-save that page

            let me know when you’ve done that please because at the moment i can see a bunch of js errors because of that

            in reply to: Paypal Stuck on processing #35795
            Olly
            Admin & Mod

              and lastly – for now – make sure you enable debug as described earlier and check the debug log when making an order with paypal. if some plugin (wppizza related or not) for one reason or another throws a fatal error for instance, then that needs to be fixed

              in reply to: Paypal Stuck on processing #35794
              Olly
              Admin & Mod

                also – just in case – makes sure http/https and http://www./non-www. in the paypal ipn configuration matches what your server domain actually is (seen this before too)

                in reply to: Paypal Stuck on processing #35793
                Olly
                Admin & Mod

                  have you checked the server access logs ?
                  is there any access there to /ipn/ipn.php (other than the direct access I or you might have tried when diagnosing what the issue is) ?
                  if not , then paypal gets blocked server end. perhaps mod_sec installed without telling you ? some firewall rule added ?
                  if this all worked for over a year as you say , then the last 2 sound like good contenders….
                  (though typically, if that is the case paypal will not say “sent” but “retrying” or “failed” or similar)

                  in reply to: Paypal Stuck on processing #35792
                  Olly
                  Admin & Mod

                    ll i can say is this
                    i am running an old v2 version (latest of the v2x branch) here locally with WP 5(alpha) without any issues other than perhaps a few inconsequential php notices (couple of which are php 7 related )

                    all plugins are backwards compatible unless specifically marked as v3 only (that’s a few recent gateway additions and the “pickup prices” plugin) provided of course they are the latest versions
                    so if it’s something that worked in v2, and has been updated to the latest version it will continue to work with v2

                    of course, i cannot speak for other plugins or themes and – in any case – making a backup is never a bad idea

                    also kind of depends how many versions you are jumping . i.e if you update wordpress from version 3.7 to 4.9 you are more likely to have issues then if you just update from 4.8 to 4.9.4
                    etc etc

                    in reply to: Paypal Stuck on processing #35770
                    Olly
                    Admin & Mod
                      This reply has been marked as private.
                      in reply to: Paypal Stuck on processing #35764
                      Olly
                      Admin & Mod
                        This reply has been marked as private.
                        in reply to: Paypal Stuck on processing #35763
                        Olly
                        Admin & Mod

                          also, given that it worked for over a year , is there anything that was changed between it working / not working (plugin updates – mainly some wppizza stuff but perhaps some other things might also cause issues, or server software and the like ) ?

                          in reply to: Paypal Stuck on processing #35762
                          Olly
                          Admin & Mod

                            have you / can you enable debug like so
                            https://docs.wp-pizza.com/troubleshooting/
                            (forget the “troubleshooting” section there, it’s about the debug constants)
                            and tell me if there’s anything in your debug log when you make an order with paypal ?

                            re your private reply: all good .

                            in reply to: Paypal Stuck on processing #35758
                            Olly
                            Admin & Mod

                              i also noticed that you have a rogue " /> on your site at line 4 which can cause all sorts of issues (not necessarily regarding paypal, but you might want to fix that regardless)

                              in reply to: Paypal Stuck on processing #35756
                              Olly
                              Admin & Mod
                                This reply has been marked as private.
                                in reply to: Paypal Stuck on processing #35755
                                Olly
                                Admin & Mod

                                  for wppizza v3, the gateway logging has been made global and moved to
                                  /wp-admin/edit.php?post_type=wppizza&page=settings
                                  to log all these files in the same place, wppizza/logs

                                  so first question is:
                                  are there any paypal related logs in that directory (wp-content/plugins/wppizza/logs/)?
                                  did you receive any notices/emails to your admin email regarding paypal errors of some sort ?

                                  that said, if you dont receive any IPN notifications in the first place , there’s nothing to log as it never reaches the server.
                                  can you show a screenshot of the ipn order history of your paypal account ?
                                  do those notifications say “sent” or do they say something else ?

                                  in reply to: Paypal Stuck on processing #35754
                                  Olly
                                  Admin & Mod
                                    This reply has been marked as private.
                                    in reply to: Paypal Stuck on processing #35748
                                    Olly
                                    Admin & Mod

                                      and how is that a “vague place” anyway? it is specifically written for the wppizza paypal plugin

                                      in reply to: Paypal IPN issue #35747
                                      Olly
                                      Admin & Mod

                                        Have you setup the IPN notifications ?
                                        https://support.wp-pizza.com/paypal-gateway-extension/

                                        in reply to: Paypal Stuck on processing #35745
                                        Olly
                                        Admin & Mod

                                          what are you talking about ?
                                          do you want me to copy and paste what it says in the troubleshooting section ?
                                          i cannot possibly do any of this for you as i have no access to your server nor to your paypal account
                                          once you give me some sort of information as asked there , i might be able to help further

                                          secondly, you have not even provided the most basic info like a link to your site
                                          do you want me to guess what version(s) you are running or plugins you are using ?

                                          furthermore, from what i can see i replied to absolutely all emails (not only yesterday , but going back months and years)
                                          checked your spam folder ? what email did you send it to ? what’s the subject line so i can search for it , in the unlikely case i overlooked this

                                          i cannot see any topics that are in the moderation queue either

                                          in reply to: Paypal Stuck on processing #35743
                                          Olly
                                          Admin & Mod

                                            if it worked for one year, what changed ?
                                            in any case, that link i sent you has a troubleshooting section

                                          Viewing 20 posts - 1,321 through 1,340 (of 4,446 total)