Olly

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  • in reply to: Paypal Stuck on processing #35762
    Olly
    Admin & Mod

      have you / can you enable debug like so
      https://docs.wp-pizza.com/troubleshooting/
      (forget the “troubleshooting” section there, it’s about the debug constants)
      and tell me if there’s anything in your debug log when you make an order with paypal ?

      re your private reply: all good .

      in reply to: Paypal Stuck on processing #35758
      Olly
      Admin & Mod

        i also noticed that you have a rogue " /> on your site at line 4 which can cause all sorts of issues (not necessarily regarding paypal, but you might want to fix that regardless)

        in reply to: Paypal Stuck on processing #35756
        Olly
        Admin & Mod
          This reply has been marked as private.
          in reply to: Paypal Stuck on processing #35755
          Olly
          Admin & Mod

            for wppizza v3, the gateway logging has been made global and moved to
            /wp-admin/edit.php?post_type=wppizza&page=settings
            to log all these files in the same place, wppizza/logs

            so first question is:
            are there any paypal related logs in that directory (wp-content/plugins/wppizza/logs/)?
            did you receive any notices/emails to your admin email regarding paypal errors of some sort ?

            that said, if you dont receive any IPN notifications in the first place , there’s nothing to log as it never reaches the server.
            can you show a screenshot of the ipn order history of your paypal account ?
            do those notifications say “sent” or do they say something else ?

            in reply to: Paypal Stuck on processing #35754
            Olly
            Admin & Mod
              This reply has been marked as private.
              in reply to: Paypal Stuck on processing #35748
              Olly
              Admin & Mod

                and how is that a “vague place” anyway? it is specifically written for the wppizza paypal plugin

                in reply to: Paypal IPN issue #35747
                Olly
                Admin & Mod

                  Have you setup the IPN notifications ?
                  https://support.wp-pizza.com/paypal-gateway-extension/

                  in reply to: Paypal Stuck on processing #35745
                  Olly
                  Admin & Mod

                    what are you talking about ?
                    do you want me to copy and paste what it says in the troubleshooting section ?
                    i cannot possibly do any of this for you as i have no access to your server nor to your paypal account
                    once you give me some sort of information as asked there , i might be able to help further

                    secondly, you have not even provided the most basic info like a link to your site
                    do you want me to guess what version(s) you are running or plugins you are using ?

                    furthermore, from what i can see i replied to absolutely all emails (not only yesterday , but going back months and years)
                    checked your spam folder ? what email did you send it to ? what’s the subject line so i can search for it , in the unlikely case i overlooked this

                    i cannot see any topics that are in the moderation queue either

                    in reply to: Paypal Stuck on processing #35743
                    Olly
                    Admin & Mod

                      if it worked for one year, what changed ?
                      in any case, that link i sent you has a troubleshooting section

                      in reply to: Paypal Stuck on processing #35740
                      Olly
                      Admin & Mod

                        you have either not setup IPN or IPN is not working
                        https://support.wp-pizza.com/paypal-gateway-extension/

                        in reply to: wppizza_on_order_execute #35714
                        Olly
                        Admin & Mod
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                          in reply to: wppizza_on_order_execute #35713
                          Olly
                          Admin & Mod
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                            in reply to: wppizza_on_order_execute #35712
                            Olly
                            Admin & Mod
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                              in reply to: wppizza_on_order_execute #35711
                              Olly
                              Admin & Mod
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                                in reply to: wppizza_on_order_execute #35708
                                Olly
                                Admin & Mod
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                                  in reply to: wppizza_on_order_execute #35707
                                  Olly
                                  Admin & Mod
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                                    in reply to: wppizza_on_order_execute #35706
                                    Olly
                                    Admin & Mod
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                                      in reply to: wppizza_on_order_execute #35696
                                      Olly
                                      Admin & Mod
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                                        in reply to: wppizza_on_order_execute #35694
                                        Olly
                                        Admin & Mod
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                                          in reply to: wppizza_on_order_execute #35689
                                          Olly
                                          Admin & Mod

                                            PS: for the future, please wrap code in code tags here
                                            thanks

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