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14 March, 2018 at 11:57 pm in reply to: Add Ingredients / Single Item on single page without the pop-up #35968
re 1) : sorry, popup (or not) is a global settings
re 2) : you cant (not by using the options available in the plugin anyway) as that’s a fundamental part of how wppizza works
(but you could probably do some custom jquery $element-id.trigger(‘click’) in some circumstances)13 March, 2018 at 8:34 pm in reply to: Small Bug – in combination of Prefilled Order Form Info #35919see here
https://support.wp-pizza.com/topic/prefilled-form-fields-on-orderpage-are-empty/PS: please do not post the same thing 2x. it only confuses the issue
please also re-save your wordpress permalinks once (WP->Settings->permalinks)
wp-admin/options-permalink.phpfirst pf all, please go to
/wp-admin/edit.php?post_type=wppizza&page=order_settings
scroll down to
Item and Cart Updates and Amendments
and make sure you set a style in
“Items update style” if there is none selected for some reasonand even if there is, please simply re-save that page
let me know when you’ve done that please because at the moment i can see a bunch of js errors because of that
and lastly – for now – make sure you enable debug as described earlier and check the debug log when making an order with paypal. if some plugin (wppizza related or not) for one reason or another throws a fatal error for instance, then that needs to be fixed
also – just in case – makes sure http/https and http://www./non-www. in the paypal ipn configuration matches what your server domain actually is (seen this before too)
have you checked the server access logs ?
is there any access there to /ipn/ipn.php (other than the direct access I or you might have tried when diagnosing what the issue is) ?
if not , then paypal gets blocked server end. perhaps mod_sec installed without telling you ? some firewall rule added ?
if this all worked for over a year as you say , then the last 2 sound like good contenders….
(though typically, if that is the case paypal will not say “sent” but “retrying” or “failed” or similar)ll i can say is this
i am running an old v2 version (latest of the v2x branch) here locally with WP 5(alpha) without any issues other than perhaps a few inconsequential php notices (couple of which are php 7 related )all plugins are backwards compatible unless specifically marked as v3 only (that’s a few recent gateway additions and the “pickup prices” plugin) provided of course they are the latest versions
so if it’s something that worked in v2, and has been updated to the latest version it will continue to work with v2of course, i cannot speak for other plugins or themes and – in any case – making a backup is never a bad idea
also kind of depends how many versions you are jumping . i.e if you update wordpress from version 3.7 to 4.9 you are more likely to have issues then if you just update from 4.8 to 4.9.4
etc etcThis reply has been marked as private.This reply has been marked as private.also, given that it worked for over a year , is there anything that was changed between it working / not working (plugin updates – mainly some wppizza stuff but perhaps some other things might also cause issues, or server software and the like ) ?
have you / can you enable debug like so
https://docs.wp-pizza.com/troubleshooting/
(forget the “troubleshooting” section there, it’s about the debug constants)
and tell me if there’s anything in your debug log when you make an order with paypal ?re your private reply: all good .
i also noticed that you have a rogue
" />on your site at line 4 which can cause all sorts of issues (not necessarily regarding paypal, but you might want to fix that regardless)This reply has been marked as private.for wppizza v3, the gateway logging has been made global and moved to
/wp-admin/edit.php?post_type=wppizza&page=settings
to log all these files in the same place, wppizza/logsso first question is:
are there any paypal related logs in that directory (wp-content/plugins/wppizza/logs/)?
did you receive any notices/emails to your admin email regarding paypal errors of some sort ?that said, if you dont receive any IPN notifications in the first place , there’s nothing to log as it never reaches the server.
can you show a screenshot of the ipn order history of your paypal account ?
do those notifications say “sent” or do they say something else ?This reply has been marked as private.and how is that a “vague place” anyway? it is specifically written for the wppizza paypal plugin
Have you setup the IPN notifications ?
https://support.wp-pizza.com/paypal-gateway-extension/what are you talking about ?
do you want me to copy and paste what it says in the troubleshooting section ?
i cannot possibly do any of this for you as i have no access to your server nor to your paypal account
once you give me some sort of information as asked there , i might be able to help furthersecondly, you have not even provided the most basic info like a link to your site
do you want me to guess what version(s) you are running or plugins you are using ?furthermore, from what i can see i replied to absolutely all emails (not only yesterday , but going back months and years)
checked your spam folder ? what email did you send it to ? what’s the subject line so i can search for it , in the unlikely case i overlooked thisi cannot see any topics that are in the moderation queue either
if it worked for one year, what changed ?
in any case, that link i sent you has a troubleshooting section -
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