Olly

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  • in reply to: Strange problems with Omnikassa 2.0 #40923
    Olly
    Admin & Mod

      >Some payments are fine, but sometimes it throws an error.
      i’m actually not sure if this is a payment error as such or a false positive due to the way omnikassa sends notifications (hence why i asked you for a db dumb in an email, to drill down a bit)

      >However, it has been running with the block for years without problem
      yeah, i don’t think this is actually the issue anyway
      i also get lots of attacks from the Ukraine here too (I shall refrain from posting my thoughts on why or from who that is here on the public forum..)
      in any event. as some go through i think you can turn this on again. i really don’t think this has anything to do with it

      in reply to: Strange problems with Omnikassa 2.0 #40882
      Olly
      Admin & Mod

        >The restaurant is now open so I will wait and see if any more errors occur.
        sorry. did not read that line for some reason. so yes, please let me know if you get more problems (make sure you have the debug turned on too , just in case)

        in reply to: Strange problems with Omnikassa 2.0 #40881
        Olly
        Admin & Mod

          thanks
          can you send me your actual debug.log too please (as it’s not accessible publicly from https://pizza-service.nl/wp-content/debug.log )

          furthermore. when i go to
          https://pizza-service.nl/
          i get a “Sorry, our products are not available in your country !”

          so there is some block on this site which might well affect responses from omnikassa being blocked too
          you cannot be certain that the ipaddress omnikassa sends things from is in the NL – unless omnikassa specifically state this somewhere !!!
          i would suggest you take this block off and see if the problem persists

          additionally, the logs you sent me only have one single order that seemingly had an error. this might well also have been caused by some intermittent issue on the server
          for example when i went to https://pizza-service.nl/ last night, it was simply not available/offline. obviously , if this sort of thing happens, all sorts of things can suddenly not work.

          Are we sure this was not just a one-off issue cause by who knows ???
          i.e is this reproducable ?

          in reply to: Strange problems with Omnikassa 2.0 #40871
          Olly
          Admin & Mod

            PS: there’s a – albeit very small – chance that the 3.4 update will fix the non-ingredients issue too.
            so definitely worth doing a dummy live order after you have updated if you still have an issue with it.

            in reply to: Strange problems with Omnikassa 2.0 #40870
            Olly
            Admin & Mod

              re 2 (ingredients not showing):
              that should be fixed now with v3.4 of the omnikassa plugin.
              thanks for flagging that issue

              re 1 :
              the plugin behaves *exactly* the same way between sandbox and live (other than simply using another url to send an order to)
              so if it always works in sandbox but you have issues with live orders, the error is elsewhere.
              from what you are describing this sounds very much like either omnikassa does not send any data back (check/compare your settings between your sandbox/and live setup in your omnikassa account especially your WebhookUrl ) or something is throwing an error when receiving the data from omnikassa .
              *anything* – wppizza or not – throwing an fatal error on your site would stop execution so check your debug.log for those too

              furthermore, do you have any files/logs in wp-content/plugins/wppizza/logs/ ? (other than htaccess, index, readme)
              if so, can you send them to me please (zipped ideally) at dev[at]wp-pizza.com

              in reply to: Strange problems with Omnikassa 2.0 #40866
              Olly
              Admin & Mod

                first of all:
                before approving this post i have redacted some possibly sensitive information you probably should not post publicly !
                in the future, write a reply to your own post with that sort of data and set it to private

                the rest i will reply to tomorrow

                in reply to: shopping cart #40819
                Olly
                Admin & Mod

                  >…missing in email confirmation….
                  then you’ve disabled the “note” in wppizza->templates

                  in reply to: shopping cart #40802
                  Olly
                  Admin & Mod

                    that sounds like you are caching pages that should not be cached
                    https://docs.wp-pizza.com/faqs/?section=using-a-cache-plugin

                    in reply to: Opening hours are not working #40680
                    Olly
                    Admin & Mod

                      can you post the error in the translation here perhaps when you get some time ?
                      (just in case someone else has this problem and subsequently comes across this topic )

                      thanks

                      in reply to: time for delivery and take away #40643
                      Olly
                      Admin & Mod

                        that is in fact part of the https://support.wp-pizza.com/downloads/wppizza-confirm-reject-notify/ plugin (provided “notifications” are enabled in that plugins settings )

                        in reply to: Button "donation" #40642
                        Olly
                        Admin & Mod

                          unless this request comes many more times, I cannot see the development of such a thing ever producing any ROI. Sorry.

                          in reply to: Button "donation" #40600
                          Olly
                          Admin & Mod

                            i don’t think i understand

                            a) if you simply want a donation buttom somewhere people can use when they order by phone, there are already hundreds of donation plugin/implementations
                            https://wordpress.org/plugins/search/donation (and this does not have anything in particular to do with wppizza as such)

                            b) if you want people to pay by credit card, with an order they are making , then there are of course already plenty of wppizza gateways

                            c) if people order by phone then most/many will probably NOT want to go to a website/page in the first place (otherwise they could have just ordered it from there to start off with I would have thought)

                            in reply to: Opening times not working (To close for Christmas) #40596
                            Olly
                            Admin & Mod

                              back to the issue at hand:

                              this should now be fixed in v 2.4.1 of the preorder plugin

                              thanks again for the notification about this

                              in reply to: Opening times not working (To close for Christmas) #40591
                              Olly
                              Admin & Mod

                                do you still get the same login issue issue if you clear your cookies (or perhaps disabling extensions – if any) ?

                                in reply to: Zip Codes Order numeric #40584
                                Olly
                                Admin & Mod

                                  update: this should be fixed now in v4.0.19 of the post/zipcode plugin
                                  (of course, let me know if you still have issues after updating)

                                  in reply to: Opening times not working (To close for Christmas) #40582
                                  Olly
                                  Admin & Mod

                                    Though I am reasonably sure this used to work just fine, I must have done something at some point that broke this as I get the same result here when using your settings.
                                    I’ll fix that asap in an update (hopefully in the next day or two). Will keep you posted here when i have some news on this front

                                    thanks for letting me know

                                    in reply to: Zip Codes Order numeric #40581
                                    Olly
                                    Admin & Mod

                                      Hi
                                      I must admit, trying to reproduce this here , I am surprised myself that I get the same (unordered) result,
                                      which is even stranger given that they are automatically sorted in the backend.
                                      I’ll fix that in the next update (should not be that difficult to do) in the next day or two

                                      thanks for flagging the issue.

                                      in reply to: Adding Category to export #40484
                                      Olly
                                      Admin & Mod

                                        you need to familiarise yourself with wordpress action and filters and generally really how it does things (see the wp codex)
                                        perhaps something like this in your themes functions php (just as an example, there are a million ways of doing this)

                                        
                                        add_action('wp', 'my_export_function_name');
                                        function my_export_function_name(){
                                        	global $post;
                                        	
                                        	if($post->ID == [some post/page id]){
                                        		
                                        	/*
                                        		run the query and print the output or some script that automatically creates and downloads the csv
                                        or whatever else it is you need to do 
                                        	*/	
                                        		
                                        	}
                                        	
                                        }
                                        
                                        

                                        but please note: this is about the basics of wordpress, i cannot really offer support for this sort of thing in general

                                        some basic action/filter overview can also be found here: https://docs.wp-pizza.com/developers/?section=filters-actions-functions

                                        in reply to: Adding Category to export #40471
                                        Olly
                                        Admin & Mod

                                          you mean you don’t know how to echo/print (i.e output) things in php ?

                                          in reply to: PopUp on Order History #40470
                                          Olly
                                          Admin & Mod

                                            then YOU have set up something that sends those emails.
                                            the plugin does not do that natively

                                          Viewing 20 posts - 1,021 through 1,040 (of 4,431 total)