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not withstanding that the first problem is that your webhook is not set up to send to any events,
now you have made an order with my testkeys, your server is responding with this<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>503 Service Unavailable</title> </head><body> <h1>Service Unavailable</h1> <p>The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.</p> </body></html>so something’s wrong at your server end (might only be temporary though, so perhaps you want to try one more order here)
hang on a minute
your webhook details set up in your stripe account have not been set up to send to any event
click on update and select/click “receive all events” and save(looks like i’ll have to update the docs to make that explicit)
This reply has been marked as private.>this data is the latest received at events
yeah that’s the problem, there’s the one missing that says “xyz was charged”
ok, let’s try something else first of all with my api keys
(in the next private post – give me a second, i need to set something up )
in the meantime – if you have not done so already – please enable debug as mentioned above
https://docs.wp-pizza.com/troubleshooting/please also enable debug on your site like so
https://docs.wp-pizza.com/troubleshooting/>AUTHORIZE TEST PAYMENT
yes, that’s correct. in test mode that’s what you’ll get for ideali have just made a test order there
can you please log into your stripe account and send me the events list for that orderie
https://dashboard.stripe.com/events
click on that event (probably some “failed” event)
under “event data” click “see all [x] lines”
and post that data here (making it private)thanks , looks ok
have you set a webhook test/live key in wppizza->gateways ->stripe ?
i am NOT talking about
Test/Live Secret Key [required]
Test/Live Publishable Key [required]if you *have* set a webhook test/live key , try emptying those fields and saving
to be able to narrow it down to make sure it’s not that part being the issue>they have given me an address
that’s not accessible to anyone but youa 400 error is a server error – only your server admin will know why it throws a 400 error
can you send me a screenshot of your webhooks as they are set up in your stripe account please
to dev[at]wp-pizza.comsomething is wrong here as this really isnt that complicated to set up
This reply has been marked as private.make sure you also enable debug when you test this again
https://docs.wp-pizza.com/troubleshooting/in case we need to look for things there
>Still trying to find that entry.
ok (or if you know how to do that just mysql dump that table , zip it and send it to me directly at dev[at]wp-pizza.com – i can find things from there)regarding stripe update
try going to wppizza -> tools/licenses, de-activate stripe license, then re-activate stripe license
subsequently re-load your plugins page and let me know if you can update it thenDO NOT CHANGE THE SOURCE CODE – WHOEVER SAID THAT IS A COMPLETE IDIOT
but make sure you enter the right private and public keys for test and live in the plugin settings and the webhook in live and test settinsgcan you please forward me the conversation you had with stripe to
dev[at]wp-pizza.com ?
I want to heave a word with STRIPE regarding suggesting something that stupid like changing source codeThis reply has been marked as private.> but there 2 types
what do you mean exactly by “2 types” ?
if you mean “test” and “live” than it goes into both (if you want to test things too)
if you dont mean that , then can you please clarify ?
thanksand did you enter that in your *test* webhook settings too ?
have you set up your webhooks ? as described ?
does not look like you did> what can I do
for starters , supply a url ….
i cannot guess what your whole setup isyou can however also enable / select from one of the other methods (like payment requests, sofort and whatever else there is available for your country/account) and they will become available separately
sorry, but you cannot have stripe inline AND stripe redirect (checkout) option you have to choose one or the other
PS: i found some edge case behaviour that might cause an issue in some cases and fixed that too with wppizza 3.12.5
though i very much doubt that that was the reason in your customers error messages, if you test things as outlined above, you might as well use that just updated version(might take a little bit to show up in your admins plugins page as an update being available though)
just thought i’d mention it here while we are at it -
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