Olly

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  • in reply to: Free item with order over a certain amount #49546
    Olly
    Admin & Mod

      not in an automated kind of way , no
      i.e – to my knowledge at least – there’s no plugin/extension etc available at currently that does this sort of thing

      in reply to: Gift Cards #49463
      Olly
      Admin & Mod

        >Would I be able to use this extension to offer gift cards to customers?
        No, not really. Sorry.

        >Is there a better solution?
        To my knowledge at least , no such thing exists as of the date of writing this reply I’m afraid
        (unless someone else has developed this , but I’m not aware of this being in existence)

        Olly
        Admin & Mod
          in reply to: Allowed memory size exhauste #49372
          Olly
          Admin & Mod

            As mentioned, this looks like it went wrong when you did the upgrade,
            so i would suggest you do that again (with plenty of memory) and check your debug.log to see if there were any fatal errors

            if that all goes to plan, you could afterwards make a backup of your wppizza_orders and wppizza_meta tables
            and then perhaps delete all the orders in there that are 2 or more years old (are do you really need permanent access to orders from 2 years ago ?)

            the memory exhausted error you are experiencing is most likely caused by the dashboard widget and when going to the reports page as both of those need to get information from every completed order to display their (total) values

            as mentioned, there maybe a way to somewhat get this memory consumption down a bit – and i’ll look at that in the near future – but for the time being, if you have lots of orders , it will consume quite a bit of memory when generating the reports/dashboard info (though the dashboard info is cached up to a point)

            in reply to: PHP Notice #49362
            Olly
            Admin & Mod

              generally , notices are harmless (in most instances)
              however, do you still get these once you have cleared your browser cache
              and started with an order as new like a customer would (and not after you have been enabling/disabling gateways when you are -technically- in the middle of an order in the frontened ) ?

              in reply to: Hold Pre Orders Until Prep Time #49361
              Olly
              Admin & Mod

                >but thought I’d ask!
                sure, no harm done
                but no, it doesnt do that and there are no plans to implement that from my side

                in reply to: Allowed memory size exhauste #49360
                Olly
                Admin & Mod

                  >And I found another error on every page:
                  are you actually outputting your errors/notices on pages instead of just logging ?
                  i.e do your debug settings look different to this ?

                  https://docs.wp-pizza.com/troubleshooting/

                  in reply to: Allowed memory size exhauste #49354
                  Olly
                  Admin & Mod

                    sounds to me like your upgrade from v2 to v3 went wrong
                    especially if you already have a lot of orders and perhaps lots of other plugins running or a theme the consumes lots of memory itself, you will need LOTS of memory during the upgrade as the upgrade has to go through every single order in the db and change values to make this work…

                    >Furthermore it is not recommended to set the memory limit that height.
                    that’s also an arbitrary comment by someone that has no foundation in anything as memory needs will always depend on a list of many things
                    (though I am aware that the wppizza dashboard widget can be looked at to perhaps get the memory requirements down a bit when it updates every hour or so)

                    in reply to: Hold Pre Orders Until Prep Time #49340
                    Olly
                    Admin & Mod

                      i dont think i understand that question.
                      what do you mean by “we’ll miss its time to fire that order”

                      the plugin has an option to sort order by times requested in the order history (“Order Sorting:”)
                      maybe that’s what you are looking for.
                      other than that, it’s really up to you to manage orders coming in and prepare/going out

                      in reply to: Date Picker Adjustment #49330
                      Olly
                      Admin & Mod

                        that should actually be automatic (but i checked this here and it isn’t in all cases/setups i noticed)
                        i’ll update the plugin to that effect , no problem

                        thanks for flagging it

                        in reply to: Stripe Error #49319
                        Olly
                        Admin & Mod
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                          in reply to: Tips Report #49316
                          Olly
                          Admin & Mod

                            the last function documented here might give you an idea
                            https://docs.wp-pizza.com/developers/?section=create-your-own-sales-report

                            in reply to: Stripe Error #49313
                            Olly
                            Admin & Mod
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                              in reply to: Stripe Error #49303
                              Olly
                              Admin & Mod
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                                in reply to: Stripe Error #49300
                                Olly
                                Admin & Mod
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                                  in reply to: Stripe Error #49299
                                  Olly
                                  Admin & Mod

                                    >Why does it work with the previous version though and not the version after .3 thats what is odd?
                                    not necessarily. there are more/different ajax requests

                                    > And it works with some and not others.
                                    and that’s what you have to find out as to why the server responds with a “forbidden” , may also be a firewall issue or whatnot. only your server logs will tell us that (and the logs i have been mentioned above might be able to narrow things down)

                                    in reply to: Stripe Error #49293
                                    Olly
                                    Admin & Mod
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                                      in reply to: Multiple Stripe Accounts #49166
                                      Olly
                                      Admin & Mod

                                        the only way to have different stripe accounts is to have different websites (or subsites in a multisite setup)
                                        i can probably add a couple of filters to the stripe gateway to allow for this at some point, but at the moment this is not implemented and there is no ETA as to when there will be
                                        (in theory , you could work with remove filters , add filters according to the wordpress codex,
                                        but please note that I cannot offer any support for this kind of customisation)

                                        in reply to: Issues with payment stripe ideal #49154
                                        Olly
                                        Admin & Mod

                                          if your server responds with a 503 only your host/server admin will know why
                                          (unless you are a server admin and know how to find, read and interpret logfiles)

                                          i’d suggest you try an order first and see what happens (and let the “processing order” page reload a few times -like for a minute or so – , just in case there’s a very slow response)

                                          in reply to: Issues with payment stripe ideal #49152
                                          Olly
                                          Admin & Mod

                                            ok, use own test keys again though (otherwise it wont make any difference what you set in your webhook as you’d be still using mine – in fact I have now disabled this again in *my* stripe account as we pretty much know what the issue is here now)

                                          Viewing 20 posts - 641 through 660 (of 4,431 total)