Paypal orders don't send emails to owner

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14 March, 2017 at 3:56 pm #26292
Dallas
Participant
Hey Olly, something weird started happening yesterday. There were two payapl orders and my client didn’t receive an email from the site notifying him. He did receive the two emails from Paypal but those do not explain in detail the order. Also, not only did he not receive an email from the site, but the orders did not show up in order history. I have never seen this before. So, I did a couple test orders with cash only and they worked great. I then did a Paypal test order and it did not show up in order history or send an email. Help please! Thanks!

I hope all this makes sense.
14 March, 2017 at 3:59 pm #26293
Dallas
Participant
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14 March, 2017 at 4:20 pm #26294
Olly
Admin & Mod
https://support.wp-pizza.com/paypal-gateway-extension/
-> troubleshooting

most likely (as is the case 99.9999% of the time when people have problems) your IPNs do not work

clearly, i have not changed anything since yesterday so find out what changed your end
14 March, 2017 at 7:14 pm #26295
Dallas
Participant
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15 March, 2017 at 6:24 pm #26312
Dallas
Participant
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15 March, 2017 at 6:43 pm #26313
Olly
Admin & Mod
>So, it was a PayPal issue and they wouldn’t really help,
sounds familiar…it’s always someone else’s fault as far as they are concerned…
in any event , glad it’s working for you again
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