Error on all pages

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  • 11 July, 2016 at 9:38 am #19388
    puntweb
    Participant

      This related WPPizza plugin error appeared on all the site pages:

      Warning: session_start(): open(/home/srtapZW34Wl5/domain.com/tmp/sess_epjf3bhp3svdo495e8iddmb5q5, O_RDWR) failed: Permission denied (13) in /usr/home/srtapZW34Wl5/domain.com/web/wp-content/plugins/wppizza/classes/wppizza.actions.inc.php on line 2936

      All the plugins and WP installation is updated. Can you help with this?

      Best regards!

      11 July, 2016 at 10:29 am #19390
      omid
      Participant

        Deactive Plugin and delete it, Upload again and aktivate it.

        11 July, 2016 at 10:41 am #19391
        puntweb
        Participant

          I’ve deactivated it, but when going to delete it I got a warning that says that the plugins and all the data will be deleted. I have LOTS of products in the data base, and I’m scared of they being deleted by deleting the plug-in.

          Are you sure that the plug-in can be deleted and installed again without losing settings and products?

          Regards.

          11 July, 2016 at 11:36 am #19392
          omid
          Participant

            dont delete database, with FTP go to your server, wp-content >> Plugins >> delete wp-pizza
            and reupload again new version.
            but first, deactivate it in admin panel.

            if you’re scared :) backup it your DB in phpmyadmin

            11 July, 2016 at 11:46 am #19393
            puntweb
            Participant

              Thanks for the reply.

              I did as you suggested. Deactivated plugin, deleted files via FTP, reuploaded last version and reactivated. But as soon as I activate the plugin, the error appears again.

              It seems it didn’t work. :(

              11 July, 2016 at 12:07 pm #19394
              omid
              Participant

                set wppizza.actions.inc.php in 644

                check your error-log in server

                11 July, 2016 at 12:20 pm #19395
                Olly
                Admin & Mod

                  your sessions are not setup correctly
                  you should speak to your host/server admin to give your session save path the right permissions

                  12 July, 2016 at 8:07 am #19416
                  puntweb
                  Participant

                    This solved the problem! :)

                    As you suggested, there was a problem on the server with the tmp folder permisions.

                    Thanks so much for your help!

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