Olly

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  • in reply to: Cannot install timed menu #25995
    Olly
    Admin & Mod

      this warning should not really matter when installing the plugin (although I will look at it for th enext update)
      however, can you please enable debug like so
      https://support.wp-pizza.com/topic/how-to-enable-debug-in-wordpress/
      and let me know if you can install it when you have done so ?

      thanks

      in reply to: facebook intergration #25964
      Olly
      Admin & Mod

        not to my knowledge

        in reply to: Increase/Decrease amount show double on desktop #25943
        Olly
        Admin & Mod

          cannot tell you anything without a link.
          chances are, your theme does things you will need to adjust with some custom css.
          those arrows are standard jquery ui elements

          in reply to: Non-standard opening hours #25942
          Olly
          Admin & Mod

            Hi

            this is a bug in non-english settings i need to fix – thanks for reminding me

            in the meantime, you can work around this by either – temporarily – switching the admin to english and enter the dates then , or simply type the dates in english if your language would change the month

            i.e in spanish it would be 17-Ene-2017 for the 17th of January, just enter it as 17-Jan-2017 and it should work (for some months you might not have to change anything if your language has the same 3 letter abbreviation for a month)

            in reply to: IPN Errors #25894
            Olly
            Admin & Mod

              ipn.php needs to be accessible
              (https://support.wp-pizza.com/paypal-gateway-extension/)
              you need to speak to your host and/or check other plugins you are using that might deny access to that page.
              might also be a file permission problem.

              >Nothing has changed with our site and we have started getting these errors and missing orders
              that isn’t really likely . things do not stop working by themselves . maybe some server side software update… but i cannot tell you. I know nothing about your server

              in reply to: VAT tax Rate #25885
              Olly
              Admin & Mod

                >But the calculation of the system is wrong.
                no, it isn’t.

                42 with taxes included at 8%

                42/108*8 = 3.1111… (rounded up as it’s tax) == 3.12

                in reverse
                38.8888888….+8% = 42

                in reply to: VAT tax Rate #25881
                Olly
                Admin & Mod

                  i assume you have checked/enabled wppizza -> order settings “all prices are entered including tax, but I distinctly need to display the sum of taxes applied” ?
                  which makes it correct as it is

                  in reply to: Menu Items disappear #25877
                  Olly
                  Admin & Mod

                    cant comment without a link

                    in reply to: Stripe Checkout returns Error: Internal Server Error #25875
                    Olly
                    Admin & Mod
                      This reply has been marked as private.
                      in reply to: Stripe Checkout returns Error: Internal Server Error #25873
                      Olly
                      Admin & Mod
                        This reply has been marked as private.
                        in reply to: Stripe Checkout returns Error: Internal Server Error #25866
                        Olly
                        Admin & Mod
                          in reply to: Stripe Checkout returns Error: Internal Server Error #25865
                          Olly
                          Admin & Mod

                            says it all there
                            Protocol “https” not supported or disabled in libcurl

                            (if the plugin did not support ssl/https it would not work for anyone, which simply is not the case)

                            the issue is that TLS 1.1 is still enabled (which can be disabled in the apache conf)

                            from the stripe sdk in use in the plugin

                            // Explicitly set a TLS version for cURL to use now that we’re starting
                            // to block 1.0 and 1.1 requests.
                            //
                            // If users are on OpenSSL >= 1.0.1, we know that they support TLS 1.2,
                            // so set that explicitly because on some older Linux distros, clients may
                            // default to TLS 1.0 even when they have TLS 1.2 available.
                            //
                            // For users on much older versions of OpenSSL, set a valid range of
                            // TLS 1.0 to 1.2 (CURL_SSLVERSION_TLSv1). Note that this may result in
                            // their requests being blocked unless they’re specially flagged into
                            // being able to use an old TLS version

                            in reply to: Stripe Checkout returns Error: Internal Server Error #25863
                            Olly
                            Admin & Mod

                              the problem is the TLS1.1 protocol still being supported on that server (probably/perhaps open ssl version they are using, but i am not an expert)
                              in any event the stripe error clearly says what it is

                              if there are issues they (that’s the host, not the website developers – unless they are one and the same) should speak to stripe.

                              >When we developed the website, we used stripe as a payment gateway and we have not experienced any errors,
                              so what. security issues change and get adapted accordingly

                              in reply to: Stripe Checkout returns Error: Internal Server Error #25858
                              Olly
                              Admin & Mod

                                yup.
                                its using stripe 3.0.7
                                whereas wppizza stripe uses 3.20

                                see also
                                https://support.stripe.com/questions/how-do-i-upgrade-my-stripe-integration-from-tls-1-0-to-tls-1-2

                                in reply to: Stripe Checkout returns Error: Internal Server Error #25857
                                Olly
                                Admin & Mod

                                  >It is weird because the Stripe-Gateway of woocommerce worked with the same SSL
                                  because it’s probably still using an outdated stripe protocol/library

                                  in reply to: Stripe Checkout returns Error: Internal Server Error #25856
                                  Olly
                                  Admin & Mod
                                    This reply has been marked as private.
                                    in reply to: Stripe Checkout returns Error: Internal Server Error #25853
                                    Olly
                                    Admin & Mod

                                      PS: Btw, error handling in wppizza 3.x will be handled differently to make finding these things easier

                                      in reply to: Stripe Checkout returns Error: Internal Server Error #25852
                                      Olly
                                      Admin & Mod

                                        ok, my educated guess is the following (this is admittedly difficult to find)

                                        if you comment out approx line 11 in wppizza-gateway-stripe/ajax/ajax.php

                                        error_reporting(0);
                                        to read
                                        // error_reporting(0);

                                        and do an order that throws that server error we have been talking about, you will now – most likely – find an entry in your debug.log that says

                                        PHP Fatal error: Uncaught exception 'Stripe\Error\Authentication' with message 'Stripe no longer supports API requests made with TLS 1.0. Please initiate HTTPS connections with TLS 1.2 or later. You can learn more about this at https://stripe.com/blog/upgrading-tls.' in.......etc etc

                                        i.e your ssl certificate and setup needs to be updated. you will need to speak to your host

                                        (i’d suggest you comment out that line i mentioned above and do a test order that throws your error and check your debug log to confirm this)

                                        in reply to: Hide address field and google map on self pickup #25849
                                        Olly
                                        Admin & Mod

                                          cant see how, as the gmaps address data is not stored in the user profile

                                          in reply to: Stripe Checkout returns Error: Internal Server Error #25848
                                          Olly
                                          Admin & Mod

                                            dont remove it .
                                            move it to the right place instead.

                                          Viewing 20 posts - 1,901 through 1,920 (of 4,430 total)