Olly

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  • in reply to: mini cart show surcharges #28602
    Olly
    Admin & Mod

      v2.16.11.27 should now do that.
      however. i would also recommend – if you have some time at some point (i know) – to perhaps give v3.x some consideration where this was already the case alongside a bunch of other improvements as v2x will be retired reasonably soon (but read the notes there – use a test environment first . do not just blindly upgrade and just keep your fingers crossed !!) .

      see http://blog.wp-pizza.com

      if you have customised things refer to the docs (docs.wp-pizza.com). if you cannot find the answer as to how to apply/transfer your customisations from v2 to v3 drop me a line and i’ll do my best to point you in the right direction

      cheers

      in reply to: How Can i make font smaller of the itmens? #28601
      Olly
      Admin & Mod

        i believe you are using the x theme
        may i recommend this link
        https://www.youtube.com/watch?v=6_UP8odX9rw
        where – at about 4:25 – it tells you quite clearly how to add your own css

        ( i would in fact suggest you watch the whole video as it will tell you a lot of other useful things )

        in reply to: How Can i make font smaller of the itmens? #28587
        Olly
        Admin & Mod

          ok, let me get back to you tomorrow, it’s kind of late here.
          it isn’t really about being a programmer, but finding out how your theme does things (or not as the case may be)

          >also if you look at the menu items are not margin properly …
          if you have lots of menu sizes (so to speak) for one item – i.e your dips there – you are really better off to use the responsive layout (wppizza -> layout : style) as the title will then always be on top and the prices after. otherwsie it will never line up as there is simply not enough space

          in reply to: mini cart show surcharges #28566
          Olly
          Admin & Mod

            PS: if it’s still not addressed in the next 2 weeks or so or i have not responded with a reason as to why it does not do that , please shoot me a reminder
            thanks (just busy with v3.x)

            in reply to: mini cart show surcharges #28565
            Olly
            Admin & Mod

              there was a reason in the past (i cannot remember explicitly though) why this was not displayed .

              However, having had a bit of a rummage around , I do not believe this is still applicable.
              Let me have a look, and, unless that aforementioned reasons still applies, let me see what it can do to display that

              will have to get back to you after my “investigation” so to speak….will take a bit (hopefully a few days, might be a couple of weeks, depending on what else is going on)

              in reply to: Timed Menu not actually affecting anything #28564
              Olly
              Admin & Mod

                in a nutshell: it’s not about excluding other/non-selected things, it’s about the chosen item (or category) to be available at the the times/days/dates set

                in reply to: Timed Menu not actually affecting anything #28563
                Olly
                Admin & Mod

                  may i – first of all -refer you to the “howto” tab in the plugin ?
                  maybe that will make it clear(er) how this works

                  in reply to: Timed Menu not actually affecting anything #28561
                  Olly
                  Admin & Mod

                    obviously , this is time and timezone dependent (and i do not know what TZ you are in)

                    However, bearing that in mind , at the moment i can’t see the problem ….

                    your settings say that item (Orange Ginger Chicken Wings …) should be available on 20/07 to 27/06 between 0:00 and 23:45, Tue to Sat

                    it’s Tue, it’s between 0:00 and 23:45 and its the 20th/ June , so it should be available (as it is)…?!?

                    in reply to: Timed Menu not actually affecting anything #28549
                    Olly
                    Admin & Mod

                      without a link to your site and seeing the settings (screenshot) i cannot really comment…

                      in reply to: add edit ingredients "pencil" to order page #28519
                      Olly
                      Admin & Mod

                        why do people always want to edit files, write code and whatnot when they can just click on

                        [ORDER PAGE] : allow editing/amending of ingredients on the order page

                        in the options page of the plugin ?

                        lol

                        (unless i completely misunderstand)

                        in reply to: How Can i make font smaller of the itmens? #28518
                        Olly
                        Admin & Mod

                          i really strongly suggest you use your element inspector to find out what is what

                          i can see that your site has some – supposedly – “security” feature that does not allow to view the page source etc. so your element inspector will not work

                          However, I can assure you that this does not stop anyone from viewing the source (and what’s so secret about your html source code anyway) and just makes it a little bit more inconvenient (especially for you if you want to use the element inspector)

                          in reply to: How Can i make font smaller of the itmens? #28516
                          Olly
                          Admin & Mod

                            do not CHANGE core files/things, ADD things , overwriting styles

                            did you read this ?
                            https://support.wp-pizza.com/topic/customising-the-css/

                            in reply to: No emails #28513
                            Olly
                            Admin & Mod

                              i cannot tell you if that works on your server – i know nothing about your server.
                              that said, i would strongly recommend you use authentication (otherwise there’s almost no point to use smtp)

                              your authentication settings you will have to find out from whoever administers your mail things

                              in reply to: No emails #28511
                              Olly
                              Admin & Mod

                                PPS:
                                the wppizza plugin just sends emails programatically. what the mailserver does with it i have no control over.

                                sure if you/they see something in the *mail* server logs (or any other logs) that gives us some evidence that the wppizza plugin is at fault, i am happy to investigate. anything else is just a “go away, i cannot be bothered” let’s make up some other excuse that it is someone elses fault our server falls over (which may of course be the case, but they need to provide some evidence to that effect)

                                in reply to: No emails #28510
                                Olly
                                Admin & Mod

                                  >The company just tries to argue with me
                                  i know. it’s always someone elses fault

                                  in any event
                                  a) wordpress – used on about 25% of the worlds websites – uses the phpmailer. if it were unreliable i don’t think it would have that marketshare (and wppizza uses the wordpress phpmailer)

                                  b) re: This should definitely resolve the issue
                                  ask them to explain how an email not being sent / received has anything to do with the website being down (from what you/they are saying) due to high load.

                                  c) the plugin (wppizza) runs on – literally – 1000’s of websites and i can assure you sends email just fine (otherwsie it would be a pointless plugin)

                                  d) feel free to use the SMTP settings in the plugin (WPPizza -> settings). at least they cannot argue that point anymore if you do

                                  PS:
                                  There are plenty of hosters who pretend they know what they are doing, but don’t. I have no issue with people making mistakes and not knowing everything – it’s not that i do not make them myself – but pointing fingers without any credible evidence that it’s somone elses fault is – at best – lazy.

                                  phpmail is unreliable – what nonsense. (as i mentioned above, wordpress uses phpmailer anyway which still needs the php mail function, but disecting this whole kaboodle will go to far here)
                                  in 99.9 % of email issues i have seen it’s the server not being setup properly , missing some mx/a/ptr and whatnot records, has been blacklisted , people have not acted on the big red DMARC notice in the plugin etc etc

                                  anyway, enable smtp and if it “resolves” the issue than great. my guess is, it won’t, in which case you can shout at them again :)

                                  in reply to: No emails #28508
                                  Olly
                                  Admin & Mod

                                    ok,

                                    there’s one thing that just sprang to mind – this might or might not at all be your issue, but it *could* explain why things randomly fall over

                                    the default memory for WP is 40M which is fine if it’s just a simple blog.
                                    if you have a lot of plugins running and complicated theme’s stuff ect etc , this will be eaten up quickly and your site will fall over (though i would have thought this would show up in the debug logs if it’s the case…)

                                    I would suggest you increase the limit to something more useful like 128M
                                    so, in your wp-config.php add
                                    define('WP_MEMORY_LIMIT', '128M');
                                    before the happy blogging line

                                    again, just a guess, but there is no harm done doing this

                                    that said, a “high load on server” as your hoster mentioned is something they need to look at .
                                    the above is unlikely to make much of a difference if the server is under attack / has no firewall or a million other things that could be the cause for a high load

                                    >Life…
                                    Lol

                                    in reply to: No emails #28503
                                    Olly
                                    Admin & Mod
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                                      in reply to: No emails #28502
                                      Olly
                                      Admin & Mod

                                        sorry, but i am really not sure what you want me to do about this.

                                        >quote: Then suddenly I wanted to access wp-login at around 18:00 and it’s not loading up – the wordpress is not accessible, 502 bad gateway and internal server error. 5 minutes later website is up , next 5 minutes website is down.

                                        this is clearly server’s end , especially given your screenshot here
                                        https://ibb.co/ekhsQ5 (i.e server load is high). if the server falls over it wont receive any feedback from worldpay (as it’s not accessible) . there’s nothing i can do about the availability of your server

                                        furthermore, though this might cause mis-interpretation because it happens to use the same terminology , “502 bad gateway” has nothing at all to do with the worldpay gateway (502 is a *server* status code – see https://www.google.co.uk/?gws_rd=ssl#q=502+bad+gateway)

                                        as mentioned previously , the php *notices* in your debug log are inconsequential

                                        looking at your admin, wp total cache is also seemingly not setup correctly or setup was not finished. together with session setup issues / memcache not setup as it needs to be in conjunction with sessions etc this might well cause all sorts of issues.

                                        Only your server people will be able to tell you where the high load comes from

                                        in reply to: No emails #28497
                                        Olly
                                        Admin & Mod

                                          having been digging a bit deeper into things, i believe you can just ignore the is_writable warning i am referring to above. it’s just an unusual setup you have there – again, am not an expert on memcache – so it is probably just throwing some false positive errors (and is unlikely to actually affect your email issue anyway)

                                          in reply to: No emails #28496
                                          Olly
                                          Admin & Mod

                                            >. At times we had a situation here and there where we couldn’t access the site itself or wp-admin,

                                            which is the bit you/your host needs to fix.
                                            when it happens you need to find out what does it . if the site is not accessible then – obviously – there is an issue.

                                            now you have enabled debug, you still have this error (except it’s now in the debug log itself)
                                            is_writable() [<a href='function.is-writable'>function.is-writable</a>]: Unable to find the wrapper &quot;tcp&quot; - did you forget to enable it when you configured PHP?

                                            you need to speak to your host about this (see above link somewhere) the problem here is not the is_writable but that your session save path is set to tcp://..... (that’s my best guess admittedly. maybe for memcache it needs to throw these errors. i dont know)

                                            the “PHP Notice: Undefined variable” etc are inconsequential

                                          Viewing 20 posts - 1,701 through 1,720 (of 4,431 total)