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in a nutshell: it’s not about excluding other/non-selected things, it’s about the chosen item (or category) to be available at the the times/days/dates set
may i – first of all -refer you to the “howto” tab in the plugin ?
maybe that will make it clear(er) how this worksobviously , this is time and timezone dependent (and i do not know what TZ you are in)
However, bearing that in mind , at the moment i can’t see the problem ….
your settings say that item (Orange Ginger Chicken Wings …) should be available on 20/07 to 27/06 between 0:00 and 23:45, Tue to Sat
it’s Tue, it’s between 0:00 and 23:45 and its the 20th/ June , so it should be available (as it is)…?!?
without a link to your site and seeing the settings (screenshot) i cannot really comment…
why do people always want to edit files, write code and whatnot when they can just click on
[ORDER PAGE] : allow editing/amending of ingredients on the order page
in the options page of the plugin ?
lol
(unless i completely misunderstand)
i really strongly suggest you use your element inspector to find out what is what
i can see that your site has some – supposedly – “security” feature that does not allow to view the page source etc. so your element inspector will not work
However, I can assure you that this does not stop anyone from viewing the source (and what’s so secret about your html source code anyway) and just makes it a little bit more inconvenient (especially for you if you want to use the element inspector)
do not CHANGE core files/things, ADD things , overwriting styles
did you read this ?
https://support.wp-pizza.com/topic/customising-the-css/i cannot tell you if that works on your server – i know nothing about your server.
that said, i would strongly recommend you use authentication (otherwise there’s almost no point to use smtp)your authentication settings you will have to find out from whoever administers your mail things
PPS:
the wppizza plugin just sends emails programatically. what the mailserver does with it i have no control over.sure if you/they see something in the *mail* server logs (or any other logs) that gives us some evidence that the wppizza plugin is at fault, i am happy to investigate. anything else is just a “go away, i cannot be bothered” let’s make up some other excuse that it is someone elses fault our server falls over (which may of course be the case, but they need to provide some evidence to that effect)
>The company just tries to argue with me
i know. it’s always someone elses faultin any event
a) wordpress – used on about 25% of the worlds websites – uses the phpmailer. if it were unreliable i don’t think it would have that marketshare (and wppizza uses the wordpress phpmailer)b) re: This should definitely resolve the issue
ask them to explain how an email not being sent / received has anything to do with the website being down (from what you/they are saying) due to high load.c) the plugin (wppizza) runs on – literally – 1000’s of websites and i can assure you sends email just fine (otherwsie it would be a pointless plugin)
d) feel free to use the SMTP settings in the plugin (WPPizza -> settings). at least they cannot argue that point anymore if you do
PS:
There are plenty of hosters who pretend they know what they are doing, but don’t. I have no issue with people making mistakes and not knowing everything – it’s not that i do not make them myself – but pointing fingers without any credible evidence that it’s somone elses fault is – at best – lazy.phpmail is unreliable – what nonsense. (as i mentioned above, wordpress uses phpmailer anyway which still needs the php mail function, but disecting this whole kaboodle will go to far here)
in 99.9 % of email issues i have seen it’s the server not being setup properly , missing some mx/a/ptr and whatnot records, has been blacklisted , people have not acted on the big red DMARC notice in the plugin etc etcanyway, enable smtp and if it “resolves” the issue than great. my guess is, it won’t, in which case you can shout at them again :)
ok,
there’s one thing that just sprang to mind – this might or might not at all be your issue, but it *could* explain why things randomly fall over
the default memory for WP is 40M which is fine if it’s just a simple blog.
if you have a lot of plugins running and complicated theme’s stuff ect etc , this will be eaten up quickly and your site will fall over (though i would have thought this would show up in the debug logs if it’s the case…)I would suggest you increase the limit to something more useful like 128M
so, in your wp-config.php add
define('WP_MEMORY_LIMIT', '128M');
before the happy blogging lineagain, just a guess, but there is no harm done doing this
that said, a “high load on server” as your hoster mentioned is something they need to look at .
the above is unlikely to make much of a difference if the server is under attack / has no firewall or a million other things that could be the cause for a high load>Life…
LolThis reply has been marked as private.sorry, but i am really not sure what you want me to do about this.
>quote: Then suddenly I wanted to access wp-login at around 18:00 and it’s not loading up – the wordpress is not accessible, 502 bad gateway and internal server error. 5 minutes later website is up , next 5 minutes website is down.
this is clearly server’s end , especially given your screenshot here
https://ibb.co/ekhsQ5 (i.e server load is high). if the server falls over it wont receive any feedback from worldpay (as it’s not accessible) . there’s nothing i can do about the availability of your serverfurthermore, though this might cause mis-interpretation because it happens to use the same terminology , “502 bad gateway” has nothing at all to do with the worldpay gateway (502 is a *server* status code – see https://www.google.co.uk/?gws_rd=ssl#q=502+bad+gateway)
as mentioned previously , the php *notices* in your debug log are inconsequential
looking at your admin, wp total cache is also seemingly not setup correctly or setup was not finished. together with session setup issues / memcache not setup as it needs to be in conjunction with sessions etc this might well cause all sorts of issues.
Only your server people will be able to tell you where the high load comes from
having been digging a bit deeper into things, i believe you can just ignore the
is_writablewarning i am referring to above. it’s just an unusual setup you have there – again, am not an expert on memcache – so it is probably just throwing some false positive errors (and is unlikely to actually affect your email issue anyway)>. At times we had a situation here and there where we couldn’t access the site itself or wp-admin,
which is the bit you/your host needs to fix.
when it happens you need to find out what does it . if the site is not accessible then – obviously – there is an issue.now you have enabled debug, you still have this error (except it’s now in the debug log itself)
is_writable() [<a href='function.is-writable'>function.is-writable</a>]: Unable to find the wrapper "tcp" - did you forget to enable it when you configured PHP?you need to speak to your host about this (see above link somewhere) the problem here is not the is_writable but that your session save path is set to
tcp://.....(that’s my best guess admittedly. maybe for memcache it needs to throw these errors. i dont know)the “PHP Notice: Undefined variable” etc are inconsequential
see this too. might well be related as you have that error
Unable to find the wrapper “tcp”
sessions MUST work and be set up correctly
Hi,
a couple of thingsa)
>We have contacted the TSO Hosting site and they said it is plugin problem not the server
>But when we tried to login at the times of trouble we had “Internal Server Error”:an internal server error is exactly that . i.e clearly a server error. (although it might be cause by a lot of things)
i suggest you turn on debug and see what the exact error is (see https://support.wp-pizza.com/topic/how-to-enable-debug-in-wordpress/)b) the worldpay plugin/gayeway has not changed for over a year so when it suddenly stopped working after 20:00 what (did you / someone) change(d) at 20:00 ? i certainly did not change things…
you should check your mail server settings (though if the order does not even show up in the order history it suggests the email did not (programatically) get send – see debug above as -again – this can be cuased by many many things before the site even gets to try to send emailsc) your setup also throws a bunch of errors
(see /wp-admin/edit.php?post_type=wppizza&page=wppizza-tools&tab=sysinfo)
and a VERY – lets say unusual – session save path (not even sure if this path would work at all.I am no expert on memcache but am reasonably certain other people use the plugin with memcache without issues
>In which template should i change the names
the one you are using to print / send to cloudprint (wppizza -> templates).
just untick stuffwhen i say “it will never do that.” i am referring of course to natively implementing it.
i am naturally not preventing anyone from doing such a thing>I hope in some iteration wpp might recognize a unique name as a unique customer.
it will never do that.
if you want that info you need to force registration , but there is already a very lengthy post here why i will not implement thishttps://support.wp-pizza.com/topic/force-registration-before-ordering/
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