Olly

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  • in reply to: Timed Menu not actually affecting anything #28564
    Olly
    Admin & Mod

      in a nutshell: it’s not about excluding other/non-selected things, it’s about the chosen item (or category) to be available at the the times/days/dates set

      in reply to: Timed Menu not actually affecting anything #28563
      Olly
      Admin & Mod

        may i – first of all -refer you to the “howto” tab in the plugin ?
        maybe that will make it clear(er) how this works

        in reply to: Timed Menu not actually affecting anything #28561
        Olly
        Admin & Mod

          obviously , this is time and timezone dependent (and i do not know what TZ you are in)

          However, bearing that in mind , at the moment i can’t see the problem ….

          your settings say that item (Orange Ginger Chicken Wings …) should be available on 20/07 to 27/06 between 0:00 and 23:45, Tue to Sat

          it’s Tue, it’s between 0:00 and 23:45 and its the 20th/ June , so it should be available (as it is)…?!?

          in reply to: Timed Menu not actually affecting anything #28549
          Olly
          Admin & Mod

            without a link to your site and seeing the settings (screenshot) i cannot really comment…

            in reply to: add edit ingredients "pencil" to order page #28519
            Olly
            Admin & Mod

              why do people always want to edit files, write code and whatnot when they can just click on

              [ORDER PAGE] : allow editing/amending of ingredients on the order page

              in the options page of the plugin ?

              lol

              (unless i completely misunderstand)

              in reply to: How Can i make font smaller of the itmens? #28518
              Olly
              Admin & Mod

                i really strongly suggest you use your element inspector to find out what is what

                i can see that your site has some – supposedly – “security” feature that does not allow to view the page source etc. so your element inspector will not work

                However, I can assure you that this does not stop anyone from viewing the source (and what’s so secret about your html source code anyway) and just makes it a little bit more inconvenient (especially for you if you want to use the element inspector)

                in reply to: How Can i make font smaller of the itmens? #28516
                Olly
                Admin & Mod

                  do not CHANGE core files/things, ADD things , overwriting styles

                  did you read this ?
                  https://support.wp-pizza.com/topic/customising-the-css/

                  in reply to: No emails #28513
                  Olly
                  Admin & Mod

                    i cannot tell you if that works on your server – i know nothing about your server.
                    that said, i would strongly recommend you use authentication (otherwise there’s almost no point to use smtp)

                    your authentication settings you will have to find out from whoever administers your mail things

                    in reply to: No emails #28511
                    Olly
                    Admin & Mod

                      PPS:
                      the wppizza plugin just sends emails programatically. what the mailserver does with it i have no control over.

                      sure if you/they see something in the *mail* server logs (or any other logs) that gives us some evidence that the wppizza plugin is at fault, i am happy to investigate. anything else is just a “go away, i cannot be bothered” let’s make up some other excuse that it is someone elses fault our server falls over (which may of course be the case, but they need to provide some evidence to that effect)

                      in reply to: No emails #28510
                      Olly
                      Admin & Mod

                        >The company just tries to argue with me
                        i know. it’s always someone elses fault

                        in any event
                        a) wordpress – used on about 25% of the worlds websites – uses the phpmailer. if it were unreliable i don’t think it would have that marketshare (and wppizza uses the wordpress phpmailer)

                        b) re: This should definitely resolve the issue
                        ask them to explain how an email not being sent / received has anything to do with the website being down (from what you/they are saying) due to high load.

                        c) the plugin (wppizza) runs on – literally – 1000’s of websites and i can assure you sends email just fine (otherwsie it would be a pointless plugin)

                        d) feel free to use the SMTP settings in the plugin (WPPizza -> settings). at least they cannot argue that point anymore if you do

                        PS:
                        There are plenty of hosters who pretend they know what they are doing, but don’t. I have no issue with people making mistakes and not knowing everything – it’s not that i do not make them myself – but pointing fingers without any credible evidence that it’s somone elses fault is – at best – lazy.

                        phpmail is unreliable – what nonsense. (as i mentioned above, wordpress uses phpmailer anyway which still needs the php mail function, but disecting this whole kaboodle will go to far here)
                        in 99.9 % of email issues i have seen it’s the server not being setup properly , missing some mx/a/ptr and whatnot records, has been blacklisted , people have not acted on the big red DMARC notice in the plugin etc etc

                        anyway, enable smtp and if it “resolves” the issue than great. my guess is, it won’t, in which case you can shout at them again :)

                        in reply to: No emails #28508
                        Olly
                        Admin & Mod

                          ok,

                          there’s one thing that just sprang to mind – this might or might not at all be your issue, but it *could* explain why things randomly fall over

                          the default memory for WP is 40M which is fine if it’s just a simple blog.
                          if you have a lot of plugins running and complicated theme’s stuff ect etc , this will be eaten up quickly and your site will fall over (though i would have thought this would show up in the debug logs if it’s the case…)

                          I would suggest you increase the limit to something more useful like 128M
                          so, in your wp-config.php add
                          define('WP_MEMORY_LIMIT', '128M');
                          before the happy blogging line

                          again, just a guess, but there is no harm done doing this

                          that said, a “high load on server” as your hoster mentioned is something they need to look at .
                          the above is unlikely to make much of a difference if the server is under attack / has no firewall or a million other things that could be the cause for a high load

                          >Life…
                          Lol

                          in reply to: No emails #28503
                          Olly
                          Admin & Mod
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                            in reply to: No emails #28502
                            Olly
                            Admin & Mod

                              sorry, but i am really not sure what you want me to do about this.

                              >quote: Then suddenly I wanted to access wp-login at around 18:00 and it’s not loading up – the wordpress is not accessible, 502 bad gateway and internal server error. 5 minutes later website is up , next 5 minutes website is down.

                              this is clearly server’s end , especially given your screenshot here
                              https://ibb.co/ekhsQ5 (i.e server load is high). if the server falls over it wont receive any feedback from worldpay (as it’s not accessible) . there’s nothing i can do about the availability of your server

                              furthermore, though this might cause mis-interpretation because it happens to use the same terminology , “502 bad gateway” has nothing at all to do with the worldpay gateway (502 is a *server* status code – see https://www.google.co.uk/?gws_rd=ssl#q=502+bad+gateway)

                              as mentioned previously , the php *notices* in your debug log are inconsequential

                              looking at your admin, wp total cache is also seemingly not setup correctly or setup was not finished. together with session setup issues / memcache not setup as it needs to be in conjunction with sessions etc this might well cause all sorts of issues.

                              Only your server people will be able to tell you where the high load comes from

                              in reply to: No emails #28497
                              Olly
                              Admin & Mod

                                having been digging a bit deeper into things, i believe you can just ignore the is_writable warning i am referring to above. it’s just an unusual setup you have there – again, am not an expert on memcache – so it is probably just throwing some false positive errors (and is unlikely to actually affect your email issue anyway)

                                in reply to: No emails #28496
                                Olly
                                Admin & Mod

                                  >. At times we had a situation here and there where we couldn’t access the site itself or wp-admin,

                                  which is the bit you/your host needs to fix.
                                  when it happens you need to find out what does it . if the site is not accessible then – obviously – there is an issue.

                                  now you have enabled debug, you still have this error (except it’s now in the debug log itself)
                                  is_writable() [<a href='function.is-writable'>function.is-writable</a>]: Unable to find the wrapper &quot;tcp&quot; - did you forget to enable it when you configured PHP?

                                  you need to speak to your host about this (see above link somewhere) the problem here is not the is_writable but that your session save path is set to tcp://..... (that’s my best guess admittedly. maybe for memcache it needs to throw these errors. i dont know)

                                  the “PHP Notice: Undefined variable” etc are inconsequential

                                  in reply to: No emails #28483
                                  Olly
                                  Admin & Mod

                                    see this too. might well be related as you have that error

                                    Unable to find the wrapper “tcp”

                                    http://www.joshdavenport.co.uk/warning-is_writable-unable-to-find-the-wrapper-tcp-magento-memcached-and-sessions/

                                    sessions MUST work and be set up correctly

                                    in reply to: No emails #28482
                                    Olly
                                    Admin & Mod

                                      Hi,
                                      a couple of things

                                      a)
                                      >We have contacted the TSO Hosting site and they said it is plugin problem not the server
                                      >But when we tried to login at the times of trouble we had “Internal Server Error”:

                                      an internal server error is exactly that . i.e clearly a server error. (although it might be cause by a lot of things)
                                      i suggest you turn on debug and see what the exact error is (see https://support.wp-pizza.com/topic/how-to-enable-debug-in-wordpress/)

                                      b) the worldpay plugin/gayeway has not changed for over a year so when it suddenly stopped working after 20:00 what (did you / someone) change(d) at 20:00 ? i certainly did not change things…
                                      you should check your mail server settings (though if the order does not even show up in the order history it suggests the email did not (programatically) get send – see debug above as -again – this can be cuased by many many things before the site even gets to try to send emails

                                      c) your setup also throws a bunch of errors
                                      (see /wp-admin/edit.php?post_type=wppizza&page=wppizza-tools&tab=sysinfo)
                                      and a VERY – lets say unusual – session save path (not even sure if this path would work at all.

                                      I am no expert on memcache but am reasonably certain other people use the plugin with memcache without issues

                                      in reply to: Google Cloud Print layout #28480
                                      Olly
                                      Admin & Mod

                                        >In which template should i change the names

                                        the one you are using to print / send to cloudprint (wppizza -> templates).
                                        just untick stuff

                                        in reply to: V3 Customer screen #28443
                                        Olly
                                        Admin & Mod

                                          when i say “it will never do that.” i am referring of course to natively implementing it.
                                          i am naturally not preventing anyone from doing such a thing

                                          in reply to: V3 Customer screen #28442
                                          Olly
                                          Admin & Mod

                                            >I hope in some iteration wpp might recognize a unique name as a unique customer.
                                            it will never do that.
                                            if you want that info you need to force registration , but there is already a very lengthy post here why i will not implement this

                                            https://support.wp-pizza.com/topic/force-registration-before-ordering/

                                          Viewing 20 posts - 1,701 through 1,720 (of 4,430 total)