Olly

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  • in reply to: Two emails / Double send problem #32827
    Olly
    Admin & Mod

      obviously, the programming of the plugin doesnt randomly change to send 2/duplicate emails for no reason
      do you have any customised coding somewhere ? perhaps something using the on order execute hook ?
      how are you “printing” things ? wppizza doesnt do any printing (unless you are using the cloudprint plugin, in which case: did you do anything with the filters in that one ?)

      what i can say though is that of the 1000’s of users of the plugin not once has this been reported (other than by yourself of course)

      in reply to: Two emails / Double send problem #32823
      Olly
      Admin & Mod

        >https://i.imgur.com/Kx8U9QN.png

        you are sending 4 emails (at least)
        one to the customer and one (or more) to “additional email addresses”
        for reasons only you will know you are NOT sending any to your shop ….
        edit: sorry that’s not true. i was expectting this to be wppizza v3.x . you are of course using an old version there

        there’s also one more to the shop (email no 3) + another to some gmail account (in your template that sends to the shops – email no 4)

        >https://i.imgur.com/gZAYYyW.png
        it makes no difference what you have set there as it’s not enabled

        in reply to: Choice between sendmail and SMTP #32822
        Olly
        Admin & Mod

          sorry, but wppizza really isn’t a mail sending options plugin
          the smtp settings are there for convenience as it might be useful in some cases of course
          if you want to have any other mail sending options you should be looking at some dedicated mail sending plugins of some sort (or of course write your own)

          apart from that though, are you sure you have set an appropriate “from” address ?
          i’ve seen quite a lot of people simply not reading the big red DMARC notice in the plugin , and then complain that emails are delayed or spammed or dont even arrive (none of which has anything to do with wppizza in those cases)

          Olly
          Admin & Mod

            thanks
            (is there a possibility you could add the same thing/review here ? would be very much appreciated )
            https://wordpress.org/plugins/wppizza/#reviews

            not necessary of course , but would be great if you could – every little helps

            in reply to: SMTP issue after upgrade to v3 #32809
            Olly
            Admin & Mod

              oh, and did you use the test at the bottom of those settings ? whats the result ?

              in reply to: SMTP issue after upgrade to v3 #32808
              Olly
              Admin & Mod

                got a screenshot of the settings you are using ?

                in reply to: Empty categories now showing (weren't in v2.x) #32804
                Olly
                Admin & Mod
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                  in reply to: Empty categories now showing (weren't in v2.x) #32803
                  Olly
                  Admin & Mod
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                    in reply to: Empty categories now showing (weren't in v2.x) #32801
                    Olly
                    Admin & Mod
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                      in reply to: Empty categories now showing (weren't in v2.x) #32777
                      Olly
                      Admin & Mod
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                        in reply to: Two emails / Double send problem #32757
                        Olly
                        Admin & Mod

                          depending on your mail (order emails templates etc ) setup , this might well be the case
                          and might not necessarily constitute an error

                          in reply to: WP-Pizza Export #32754
                          Olly
                          Admin & Mod

                            the only safe way is to *clone* your whole site(s) and the delete / add / amend as required
                            if you simply export and import most if not all id’s of items will change and it will all fall apart

                            in reply to: Upgrading to v3, issue cloning/migrating from developer site #32753
                            Olly
                            Admin & Mod

                              i really cannot comment
                              clearly there’s a difference between the setup on your 2 sites/server setups; perhaps you simply ran out of memory, time limits, set errors/notices to be output instead of logged or whatnot (hence all the things to set in the “how to upgrade” instructions)

                              in reply to: Conversion Tracking #32734
                              Olly
                              Admin & Mod

                                > in which php file do I have to copy that?

                                none. you should use filters
                                http://docs.wp-pizza.com/developers/?section=wppizza-markup-pages

                                in reply to: Empty categories now showing (weren't in v2.x) #32495
                                Olly
                                Admin & Mod
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                                  in reply to: Empty categories now showing (weren't in v2.x) #32483
                                  Olly
                                  Admin & Mod
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                                    Olly
                                    Admin & Mod

                                      >Category problem, if I create a new new page but the new court does not add to see.
                                      sorry, but I do not understand this

                                      however in short

                                      a) goto: wppizza -> categories: create a category
                                      b) goto: wppizza -> menu item : add a menu item and add/assign it to a/the category
                                      c) create a page and add the wppizza shortcode on it (something like [wppizza] or [wppizza category=”!all”] or [wppizza category=”abc”] – “abc” being a valid category slug)
                                      see also shortcodes available http://docs.wp-pizza.com/shortcodes/

                                      and or send me a screenshot of the pages you have problems with and a link to your site

                                      in reply to: Empty categories now showing (weren't in v2.x) #32439
                                      Olly
                                      Admin & Mod

                                        ok i know why and how to fix it. just cannot know how you managed to do it. in a nutshell

                                        – problem: your category count for wppizza categories is wrong (it shows 1 or more when there are no items assigned to it in places )

                                        – cause: how that happened i cannot know as we cannot go back in time to find out what was clicked when and where which resulted in the category count to be messed up. this might have been by something in WPML, in WPPizza, in something completely different or a combination of things. i really have no idea

                                        – fix (from what i can ascertain doing this on my local copy of your site): you already have a plugin installed called “Fix Category Count” (which makes me believe you had this or a related issue before perhaps ?) this plugin however has a coding bug which can easily be fixed. in inc/fix_category_count_admin_view.php on approx line 46 you will find
                                        <? } ?> replace/amend so it reads <?php } ?>.
                                        once you have done that , go to “fix now” for that plugin from the plugin page, select “wppizza” in the subsequent page and then click on “fix categories now” .
                                        doing this here as described above makes it all behave as it should again……
                                        let me know what the outcome is on your install (should be safe to do, but making a backup before is never a bad idea)

                                        in reply to: Empty categories now showing (weren't in v2.x) #32436
                                        Olly
                                        Admin & Mod
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                                          in reply to: Empty categories now showing (weren't in v2.x) #32423
                                          Olly
                                          Admin & Mod
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