Olly

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Viewing 20 posts - 801 through 820 (of 4,431 total)
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  • in reply to: Checkout not working at all #46726
    Olly
    Admin & Mod
      in reply to: Buy plugins and move site from DEV to PROD – License topic #46716
      Olly
      Admin & Mod

        when you are done on your dev site, you can simply move it all to your live site
        after that’s done de-activate the licenses on the dev site and then activate on the live site
        hope that helps

        in reply to: hundreds of session files stored in tmp root folder #46688
        Olly
        Admin & Mod

          sessions are a php/server thing, not as such a wppizza plugin thing ( it just uses them)
          so if the sessions do not get cleaned up there’s something amiss with the session settings at host level
          you need to contact your host I’m afraid.

          this is nothing I have control over.
          neither does the plugin mess around with the session setup
          (though perhaps some other plugin does, but I would not know anything about that of course)

          Olly
          Admin & Mod

            should be fixed in 1.0.6 , simply update the plugin when the update becomes available in your wordpress plugin admin (might take a little bit until it shows up)

            in reply to: 20008 | Order not found using ID #46683
            Olly
            Admin & Mod

              Hmm, i’ll see if i can reproduce this somehow, but I cannot see how the the changes that were made in 3.10.10 – even the bug introduced there – could have affected this at all to be honest

              Olly
              Admin & Mod

                i can easily fix that i would think
                (i’ll make an update available later today or tomorrow)
                in the meantime, make sure you are not outputting errors, but log them setting the debug like so
                https://docs.wp-pizza.com/troubleshooting/

                in reply to: 20008 | Order not found using ID #46680
                Olly
                Admin & Mod

                  > it’s working now.
                  glad to hear it

                  what exactly was not working with the add ingredients though as i am not quite sure how the broken 3.10.10 could have affected it ?
                  (so i can make sure this doesnt happen in the next update)

                  in reply to: 20008 | Order not found using ID #46674
                  Olly
                  Admin & Mod

                    can you please update to 3.10.11 (which is in effect 3.10.9 again) and tell me if this solves the issues ?
                    i seem to have broken something in 3.10.10 when trying to make things better, so 3.10.11 is – in effect – 3.10.9 again until i find out what may be the issue

                    in reply to: 20008 | Order not found using ID #46668
                    Olly
                    Admin & Mod

                      quick question (if you know):
                      did you have the same issue with 3.10.9 or only since 3.10.10 of the wppizza plugin ?
                      (if not applicable, let me know please. there’s something that had to change in 3.10.10 but *perhaps* with undesired effects though)

                      in reply to: 20008 | Order not found using ID #46667
                      Olly
                      Admin & Mod

                        ok , let me have a rummage around for a bit .
                        i’ll get back to you when i know more (might not be until tomorrow though…)

                        in reply to: 20008 | Order not found using ID #46665
                        Olly
                        Admin & Mod

                          that said, turning this off might *not* solve the underlying issue , but if it’s on it wont reveal the underlying issue
                          (if any)
                          (hope that makes sense)

                          in short: if you turn it off and still have problems, let me know and we’ll investigate to get to the root cause of it …..

                          in reply to: 20008 | Order not found using ID #46664
                          Olly
                          Admin & Mod

                            >Don’t tell me that’s causing the problem

                            errr, yes.
                            as it says:
                            “This must be OFF on production servers. Development/Testing only. (Will output full smtp connection log in your browsers console”)

                            (admittedly, maybe that could be clarified somewhat, but if you have this on, orders will not work and it will only outputs smtp debug stuff for ….. debugging smtp issues)

                            in reply to: 20008 | Order not found using ID #46661
                            Olly
                            Admin & Mod

                              do you have “wppizza -> settings -> use SMTP -> SMTP Debug” enabled ?

                              in reply to: 20008 | Order not found using ID #46655
                              Olly
                              Admin & Mod

                                without at least a url/link , I cannot really do/say much….

                                in reply to: Items text under the Item title #46629
                                Olly
                                Admin & Mod

                                  use the “elements” attribute in the shortcode to change the order of title, prices etc etc
                                  https://docs.wp-pizza.com/shortcodes/?section=by-category

                                  if you want prices left aligned, overwrite the css
                                  ( https://docs.wp-pizza.com/advanced/?section=frontend-css-styles-layout )
                                  the center align below certain width, is set by using media queries – use your browsers element inspector to see what css is applied

                                  in reply to: Pickup in #46606
                                  Olly
                                  Admin & Mod

                                    If you need more granular control of discounts, there’s this one here
                                    https://support.wp-pizza.com/downloads/wppizza-coupons-and-discounts/

                                    However, if you simply want to have lower prices for your products if the customer chooses pickup, then I think this is what you might be looking for
                                    https://support.wp-pizza.com/downloads/wppizza-pickup-prices/

                                    hope that helps

                                    in reply to: [customers to choose the time to pick up their order] #46569
                                    Olly
                                    Admin & Mod

                                      @umut
                                      i think what you meant to say was : there’s the pre-order plugin for that
                                      https://support.wp-pizza.com/downloads/wppizza-preorder/

                                      (i don’t think anybody would want to preorder a plugin/software …… lol)

                                      in reply to: Sort Order History with Preorders #46530
                                      Olly
                                      Admin & Mod

                                        Hi
                                        i can see why you might want to do that.
                                        However, I do not think it will be that easy to implement unfortunately.
                                        I’ll see what I can do, but cannot make any promises at the moment I’m afraid

                                        in reply to: fixed delivery charges not updating #46504
                                        Olly
                                        Admin & Mod

                                          the giveaway is also that – when you view the source of your pages – they start with
                                          [some space /tab/here]<!DOCTYPE html>
                                          instead of just
                                          <!DOCTYPE html>

                                          (i.e some space/tab or whatever is being output before the html)

                                          in reply to: fixed delivery charges not updating #46503
                                          Olly
                                          Admin & Mod

                                            ok, then something in the theme is outputting content when it should not.
                                            in 99.9 % of the cases this is because some file starts with [something here]<?php instead of just <?php
                                            (i.e an additional space or linebreak, or any other character before the <?....
                                            – there should never be anything before the opening php )

                                            i would suggest you check your functions.php (theme and/or child theme) first of all and in particular any modifications you have made yourself to any (child)theme files

                                          Viewing 20 posts - 801 through 820 (of 4,431 total)