Olly

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Viewing 20 posts - 761 through 780 (of 4,446 total)
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  • in reply to: Custom groups not displaying #48043
    Olly
    Admin & Mod

      >I don’t see my new custom group in any drop So the breakfast item has the egg AND every other regular item.

      yes it does.
      you misunderstand how this works.
      – you assign ingredients to (menu)sizes
      – you assign menu items to (menu)sizes
      – all ingredients assigned to a (menu)size will be available to all menu items assigned to the same (menu)size

      you have more granular control to put a selection of those ingredients that belong to a (menu)size into specific groups with limits etc. via custom groups
      you *could* add another custom group with group type “exclude” to additionally exclude the things you don’t want from a certain item

      I would however suggest you organise your items(products) as to who they belong together

      i.e
      – create (menu)size(s) for your pizzas (as example)
      – create (menu)size(s) for your pasta (as example)
      – create (menu)size(s) for your burgers(as example)
      — etc etc

      now add all ingredients you might want to offer for pizzas to the “pizza” menu sizes
      same for pasta, same for burgers

      now you have all the appropriate toppings for the appropriate type of food – without “cross contamination” so to speak.

      you can still exclude things if you like per item with additional groups, but as a basis the above kind of setup will most likely save you serious headaches in the future if you want to expand on things…..

      in reply to: Custom groups not displaying #48039
      Olly
      Admin & Mod

        i can only see half a screenshot of your setting for this group …?!

        in reply to: Custom groups not displaying #48028
        Olly
        Admin & Mod

          cant really say much without at least (a) screenshot(s)

          in reply to: Sort Order History with Preorders #47991
          Olly
          Admin & Mod

            just as a note here, in case people come across this topic:
            as of v3.x of the plugin, there is now an option to that let’s you enable this kind of sorting

            in reply to: Sales report via email #47945
            Olly
            Admin & Mod

              there isnt reeally an easy way to do that as the reports functions need to run as a wordpress user with “wppizza reports” capabilities

              but i’ll see if i can add a couple of parameters in a few places which would allow you to run some functions manually
              and you allows you to then do with the output whatever it is you need to do

              in reply to: CUSTOMER ADDRESS NOT PASSED USING PAYPAL REST API #47944
              Olly
              Admin & Mod

                >Wasn’t sure where to post this as to be honest
                here is just fine

                >1) It doesn’t always give the customer the option to use guest checkout
                that’s because paypal doesnt always give that option for various reasons
                see here (no need for me to write the same thing)
                https://docs.easydigitaldownloads.com/article/1420-why-doesnt-paypal-guest-checkout-show
                nothing you or i can do here

                >RE 2)
                the REST integration is quite new (wanted to add it first as a basic implementation before going any further)
                also , it is of course quite possibly the case that the delivery address is not the billing address (but of course it also can be )
                i’ll look at either adding a filter again or indeed adding some plugin options to pass email / address etc to paypal (if this is doable in the REST API – it should be, but you never know with paypal… )

                > IPN issues.
                can’t really comment, as i dont know what your issues are

                in reply to: Limited order by time/hour #47675
                Olly
                Admin & Mod
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                  in reply to: Limited order by time/hour #47672
                  Olly
                  Admin & Mod
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                    in reply to: Limited order by time/hour #47659
                    Olly
                    Admin & Mod

                      ok, this might not be relevant anymore for you as you might have found a different solution that works for you, but thought I’d post it here regardless

                      As it happens, I have been pretty much re-writing the preorder plugin over the last few weeks to address several issues.
                      Mainly related to the usage of the plugin in non-english language environments, but also fixing some other edge case bugs I came across while doing so, as well as some slight performance and UI improvements in several places.

                      Furthermore, having had many conversations over the years of the existence of this plugin, it transpired that the “ASAP” option of the plugin caused more harm then good, as people (read:customers) selected “asap” (or whatever was set in the localization options of the plugin) when the shop was closed and subsequently phoned the shop complaining that the order – unsurprisingly, as the shop was closed at the time of the order – was not delivered in the next 30 minutes or so.
                      (People simply don’t read notices like that)

                      Therefore now the plugin forces a selection of an order timeslot when the shop is currently closed and displays the next available – but changeable of course – timeslot when the shop is open to avoid these situations (i.e the ‘asap’ option has been removed – at least for the time being).

                      That’s just as a background.

                      Due to the current situation regarding lockdowns and whatnot I have had various conversations in the last few days (this thread being one of them of course), which suggests that restaurant/pizzarias et al are quite overwhelmed with orders they are getting and need to somewhat throttle the amount of orders they are accepting.

                      So, to cut a long story short, I made this request “jump the queue of things to do” so to speak and have integrated this into the next update of the plugin which I hope to be able to release in the next few days (it will be version v3.0).

                      The only thing is – it being a re-write pretty much – that making it available sooner rather than I would ideally like to might result there being a few bugs still (although it has been tested quite a lot by now by myself and others without any adverse effects from what i can tell)

                      just thought I’d post this here for anyone who comes across this thread/topic

                      in reply to: Preorder and Postcode not transmitted in email #47577
                      Olly
                      Admin & Mod

                        so, just to make sure i’m not missing things, i installed clean/new version of wordpress, wppizza , wppizzza post/zipcode and sofort here on a test server, made a test order and the zip/postcode is shown in the emails as intended…
                        do you have any custom filers/actions running on your site ? if so, have you disabled them to see if it solves the issue ?
                        (again, I’m just trying to narrow down the issue)

                        in reply to: Preorder and Postcode not transmitted in email #47575
                        Olly
                        Admin & Mod

                          incidentally – while i am at it – i have re-written the preorder plugin entirely (for various reasons)
                          but have not made it available yet, so if you want to have a copy of that – i.e essentially update it before it gets released to – perhaps – at least show the preorder times in your emails in case this update caters for your particular setup too , i’m happy to do so

                          just send me an email (to dev[at]wp-pizza.com) with your license key and i’ll send you that updated version in return
                          maybe that helps somewhere/somewhat

                          in reply to: Preorder and Postcode not transmitted in email #47574
                          Olly
                          Admin & Mod

                            >oh ok, so what u need is basically a complete copy of my website ?
                            ideally i don’t get/need anything from you and you do this yourself as below (DEBUG:) and most certainly the preferred option
                            but if you want me to track down your particular issue in your particular setup , than – obviously – i need whatever you have there . i cannot guess what your setup/plugins etc etc are

                            DEBUG – as always really:
                            have you disabled all other (non-wppizza) plugins, used a default theme and enabled debug ?
                            i.e followed all of this
                            https://docs.wp-pizza.com/troubleshooting/

                            after that
                            if you still get the same issue in that scenario, then you can send me a clone of the site only with wppizza plugins (or whatever else there is ) in effect to slim it down to as far as you can where it still produces the problem you are having and i can have a look

                            believe me, i neither want to nor need to look at other stuff or have any interest in what you are doing in particular – that’s your business. Neither do I have any interest in your userdata or order volumes/users or any of that – if that’s what you are worried about for some reason …

                            All I care about is fixing things for people if they have issues they cannot figure out themselves so i can move on to other things.
                            Furthermore, there is of course always the possibility that i have overlooked things in certain scenarios, so being able to figure out and consider issues that may appear in certain setups will of course allow me to take those things into consideration for the future and all those instances.

                            As I’m sure you are aware , there are tens of thousands of plugins and themes , i cannot possibly test all combinations

                            in reply to: Preorder and Postcode not transmitted in email #47568
                            Olly
                            Admin & Mod

                              >is there any chance i can add a css code somewhere
                              no, because it has zero to do with css . you cannot somehow show something with css that isn’t there in the first place

                              in reply to: Preorder and Postcode not transmitted in email #47556
                              Olly
                              Admin & Mod

                                >do you think this might have an impact on the email sent?
                                no. this is only css for your frontend and has no effect emails/print templates

                                in reply to: Preorder and Postcode not transmitted in email #47553
                                Olly
                                Admin & Mod

                                  as you might have guessed, this works here just fine.
                                  but maybe you want to create a duplicator package and installer.php using this
                                  https://wordpress.org/plugins/duplicator/

                                  then put it somewhere where i can download it and i see what i can find if i do this with a clone of your site here

                                  in reply to: Preorder and Postcode not transmitted in email #47538
                                  Olly
                                  Admin & Mod

                                    furthermore: whats the version’s of stripe/paypal/sofort you are using ?

                                    in reply to: Preorder and Postcode not transmitted in email #47532
                                    Olly
                                    Admin & Mod

                                      just to narrow things down: are you using inline payments or redirect payments in stripe ?

                                      in reply to: Preorder and Postcode not transmitted in email #47519
                                      Olly
                                      Admin & Mod

                                        furthermore, which versions of those plugins and the main wppizza one are you using ?

                                        in reply to: Preorder and Postcode not transmitted in email #47517
                                        Olly
                                        Admin & Mod

                                          did you disable
                                          “Apply above position to all print/email templates. Disable to set position/display on a per email/print template basis”
                                          ? (both plugins)

                                          if you did , did you then enable it in the templates ?

                                          in reply to: Order Page not updating #47509
                                          Olly
                                          Admin & Mod
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                                          Viewing 20 posts - 761 through 780 (of 4,446 total)