Olly

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  • in reply to: Problem with Cloudprint #10281
    Olly
    Admin & Mod

      you need to setup oauth for cloudprint/your account (as it says in the link)

      if i were you, i’d probably start setting my printer from scratch again
      http://www.google.com/cloudprint/learn/printers.html

      and add it to the relevant account
      also follow/read the links here

      https://support.wp-pizza.com/downloads/wppizza-google-cloudprint/

      in reply to: Problem with Cloudprint #10279
      Olly
      Admin & Mod

        in your cloudprint plugin is also a /log/ directory. have a look if you get/have any error logs there

        in reply to: Problem with Cloudprint #10278
        Olly
        Admin & Mod

          I don’t know what you want *me* to do about this.

          I have not changed anything in the plugin , so i assume you changed something your end , my that be in your WP installation or your cloudprint account.

          find out what that is and revert it
          i would also suggest you check google for the issues you seem to have with google cloudprint.

          there’s nothing I can do here

          in reply to: Problem with Redirect (Paypal) #10267
          Olly
          Admin & Mod

            PS: as you can edit that message , you could always also put a link on there that links back to the order page, or even a script that does the redirect like so:

            
            <script>setInterval(function(){window.location.href=/my_order_page_link/;},0);</script>
            

            (you’d of course have to replace /my_order_page_link/ with the url to your order page

            in reply to: Problem with Redirect (Paypal) #10266
            Olly
            Admin & Mod

              This is not a problem, this is by design and intentional.

              in reply to: Problem with access rights #10254
              Olly
              Admin & Mod

                from the wppizza->access rights page :

                Menu Items and Categories are accessible just like “normal” posts

                i.e access to menu items and categories are managed by wordpress just like access to “normal” posts/categories

                personally, i would probably use some role management plugin and create a new dedicated role you can assign access to as you need want .

                Generally I also do not think giving editing capabilities to subscribers is a good idea really. but that’s up to you of course and will always depend on your circumstances

                in reply to: E-Mail in .xml Format #10200
                Olly
                Admin & Mod

                  not sure i totally understand:
                  which email in particular ?

                  if you are talking about registered user emails then there are a lot of plugins in existence that allow you to do that
                  though mostly in csv i believe, that should suffice I would think

                  https://www.google.co.uk/?gws_rd=ssl#q=wordpress+export+users

                  in reply to: A comment about registrations #10196
                  Olly
                  Admin & Mod

                    >I’m just contributing my experience as business owner.

                    that’s fair enough , and I’m glad you did,

                    I just happen to disagree that forcing registration makes any difference whatsoever in validating whether or not people exist and just add the possibly to annoy potential customers

                    in reply to: A comment about registrations #10184
                    Olly
                    Admin & Mod

                      Hi

                      you are of course totally entitled to your opinion.

                      I am not going to argue with you in detail here as everything I think about this I believe I have already said in the topic you mentioned.

                      Allow me to reply to a couple of things though.

                      >I can not verify whether any order is a prank or someone has actually ordered an item.
                      i can’t see how registration helps there.

                      >All of this can be easily evaded by users taking a minute to register
                      that’s the point. many/some probably won’t and take their business elsewhere to begin with

                      >But if they have to call an IT specialist to integrate registration…
                      you don’t. as i said, use some other plugin. something like this springs to mind for example (though not tested), but there are probably many others
                      https://wordpress.org/plugins/pagerestrict/

                      in reply to: Currency only on left on shoppincart discount info #10180
                      Olly
                      Admin & Mod

                        Hi

                        thanks for pointing that out

                        I’m surprised no-one mentioned that before actually.
                        Will be fixed in the next update

                        in reply to: No order tails coming through! #10151
                        Olly
                        Admin & Mod
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                          in reply to: No order tails coming through! #10149
                          Olly
                          Admin & Mod

                            a) never mind files/dbdump etc, you have duplicator installed so i just get the files i need that way (instead of explaining to you what this means)

                            b)re previous version – send me an email to dev[at]wp-pizza.com and i’ll send you the previous version in return.
                            HOWEVER, the previous version has EXACTLY the issue you are describing so i question the wisdom of using it.
                            Having said that, if it works for you – even only temporarily – while we get to the bottom of it, I’m more than happy to

                            in reply to: No order tails coming through! #10147
                            Olly
                            Admin & Mod

                              it isn’t really a matter of “knowing how to use the system” .

                              the question is , why does the customer data not get passed on / stored – and even more bizarrly – why does this only happen occasionally (somewhat thinking out loud here)

                              in reply to: No order tails coming through! #10146
                              Olly
                              Admin & Mod

                                again: logfiles please !
                                also – if possible – a database dump of the wppizza_order table …

                                something strange is going on … and i am beginning to suspect it’s got nothing to do with stripe at all…

                                in reply to: No order tails coming through! #10145
                                Olly
                                Admin & Mod

                                  we are talking across each other….:)

                                  anyway

                                  >look at my order history you will see two examples
                                  but i also see the one in between that HAS the info !

                                  in reply to: No order tails coming through! #10143
                                  Olly
                                  Admin & Mod

                                    in other words:
                                    i know that in version 1.3 there was a possibility for a customer to submit an order without entering his personal info (whether that would have been a wise idea is a different matter)

                                    as of v 1.3.1 a customer cannot do that anymore (i have verified this with other installations/ people)

                                    if you downgrade you will open yourself up to this issue again….(and perhaps others if you downgrade further)

                                    again though: as you have logging enabled form what i can tell, maybe sending me those *might* shine some light on it .

                                    in reply to: No order tails coming through! #10141
                                    Olly
                                    Admin & Mod

                                      thing is this – from what i can see – it’s not that customer details did not get passed on (as you DO have orders with that info in it between the ones where yo dont)

                                      issue is, that some customers – apparently – did not actually put in their info (personally i blame them for that omission, but there should of course have been a sanity check – as there is now in v 1.3.1!

                                      in reply to: No order tails coming through! #10140
                                      Olly
                                      Admin & Mod

                                        a) you can use whatever version of the gateway you want (with the caveats of course)

                                        b) I know the older version had an issue it would send an order through if customer didn’t put in required fields

                                        huh ? that IS the issue you are having . am i missing something ?

                                        the problem (and only difference) with 1.3 as opposed to 1.3.1 is that 1.3.1 does NOT allow you anymore to NOT enter required info whereas 1.3 omitted to do that sanity check

                                        in reply to: No order tails coming through! #10138
                                        Olly
                                        Admin & Mod

                                          hmm,

                                          i really cannot see how (not with version 1.3.1 anyway)

                                          i don’t think this will give m any ideas/clues , but no harm having a look:
                                          maybe you can zip up all log files in the logs directory of the stripe gateway and send them to me ( dev[at]wp-pizza.com )

                                          PS: it’ all back to what it was (i.e all i had changed was re-enable stripe to check some things and now i disabled it again)

                                          in reply to: No order tails coming through! #10137
                                          Olly
                                          Admin & Mod

                                            ok, i’ll have a quick test.

                                            i will enable a couple of things (leave things alone for a moment) and get back to you in the next 1/2 hour

                                          Viewing 20 posts - 3,281 through 3,300 (of 4,431 total)