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you are very welcome.
thanks for your patience and cooperationThis reply has been marked as private.thank you very much .
i think i found the issue, give me 10 minutes to fix it and do a test order and see if that works theni will get back to you in a moment
This reply has been marked as private.actually, forget that ftp stuff for the moment, i believe i might know where the problem is.
is this a multisite setuo ?This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.you can post access details here, just make sure you select “set as private reply”
got them. thanks
looks all good thoughcan i have admin access again please ? (previous login does not seem to work anymore)
if there are logs in the logs/directory of the paypal plugin, zip em up please and send them to dev[at]wp-pizza.com
are you sure it says :
“error [PP-1102]: Sorry, this order does not exist !”
and not either (note the different numbers !)
“error [PP-1103]: Sorry, this order does not exist !”
or
“error [PP-1102]: Sorry, this order has already been processed or does not exist !”your version isn’t really possible
if it’s pp-1102 etc etc, is there anything in th epaypal logs/directory ? (assuming you turned on logging in the paypal settings in wppizza->gateways….
thanks, i’ll see what I can find
will get back to you in a few minutesalso, what version of mysql are you using ?
perhaps you could send me the output from wppizza->tools->system info to
dev[at]wp-pizza.com>I can give you access to debug
might be worth a look> or look at what the issue is,
i know what the issue is. it’s that the table does not get created without it it will not work> I’ve enabled debug and once again ….but there’s no debug.log file.
how exactly did you do that ?PS: you might want to delete that debug.log . it will get regenerated with new stuff, but you really do not need megabytes of this stuff here.
i would also suggest – when we are done here – you turn debug off again (unless you like your server being filled with junk)…anyway, that’s just by the by
anything in the paypal logs directory ?
i cannot see anything particularly wrong in the debug.log that could cause this
any chance of getting that shop opened again for a few minutes so i can see things ?
it’s closed ta the moment…failing that, drop me a quick line tomorrow when you are open again.>Checking the DB server previously there were no tables called wp_pizza_orders –
i can positively assure you there were (unless the plugin never ever worked for you)
it does not work without that table . period.>or has the install not worked correctly?
that would be my guess. when you install the plugin that table HAS TO be created (and does, unless something else is wrong.)reinstall i’d suggest and – before you do – turn on WP_DEBUG to find out if something goes wrong (and why)
link please as well as paypal and wppizza version
do you have debug enabled in wordpress ?
do you have logging enabled in paypal plugin ?
anything in the logs/ directory debug.log ?https://support.wp-pizza.com/topic/things-to-do-on-first-install/
you are mixing and matching the 2 options.
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