there are 3 filters that work in conjunction (for details look at those inc/wppizza.send-emails.inc.php)

wppizza_filter_email_subject_prefix
wppizza_filter_email_subject
wppizza_filter_email_subject_suffix

you will probably want to filter by template id ($tpl_id)

this will be much more streamlined and less convoluted (like everything really) in v3.x when it comes out. for the moment, it is what it is

PS: make sure you enable debug like so
https://support.wp-pizza.com/topic/how-to-enable-debug-in-wordpress/

it seems this is very recent problem with Stripe.
Stripe is (or at least was until a few days ago as far as i can tell) virtually instantaneous.

However, I just get the same notice from someone else reporting the same problem.

Allow me to contact Stripe to see what’s going on as generally Stripe is actually the best gateway to use in my opinion

I will let you know as soon as I get some feedback from Stripe

thanks for your patience and letting me know

as i know nothing about your site , i can only comment generally.

the order history just checks for completed orders in the db every x(polling) seconds
if the orders are not (marked as) completed this generally means your payment processor takes too long to process the payment (like 15 minutes in your case) and send a response back to your site that marks the payment as being successfully completed

I agree that this is not acceptable, but that’s for the payment processor to sort out. You must complain to them as there is nothing i can do

Again, this is just I guess. I might be entirely wrong as I know nothing about your setup

thanks. I’ll see what is happening.

I was sure I had that issue fixed once and for all a few months ago.
Alas, it appears it has come up again for some reason.
At least it’s only a case of re-sorting , and most of the time people will add/remove/sort their categories and then will not have to touch them for a while.

The “old/original” issue was that the categories even disappeared in the admin (but not the frontend)

it all comes from having to add a script that actually allows category sorting, as wordpress does not allow for that by default…

anyway, I’ll fix it when I get to the bottom of it

PS: this might take a few minutes to show that an update is available

thanks (though not really a question of “luck” ;) )
anyway, it turns out it’s quite easy to fix.
there should be an update in the next couple of hours or so

>Just, please, help me
that’s what i’m doing…..
i’ll get back to you as soon as i know. cannot give you an ETA but asap as it might be in the plugin somwehere given that all your other plugins are turned off and you are using 2016 theme.

I just cannot reproduce this yet

i had a look but cannot see anything obvious.
would you allow m to install duplicator on that site (https://wordpress.org/plugins/duplicator/)
and create and download a package so i can investigate here locally on my machine without having to touch your installation ?

Hmm, i just double checked here on my install and it works just fine.
may I please have admin access to your site to see shortcodes etc ?
thanks