sounds to me like you have perhaps not enabled any “Customer name fields” in the stripe gateway settings ?!

what is the payment method you are using where you experience this
Stripe ? one of the other ones ? redirect ? inline credit card fields ?
as you did not provide a url i cannot guess (though my previous reply was exactly that :)

FYI: i haven’t forgotten, just trying to figure out something else – though unrelated – that might be helpful to some
I would think an update will be available to the stripe plugin in the next couple of days that will add the email address as description there (as you mentioned)

PS: if you use the stripe redirect option it will always also add the email automatically in the “customer” column btw, but of course this is irrelevant if you use inline payments. just thought i’d mention this here in case others come across this thread.