Preorder Plugin Problmen

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  • 23 August, 2023 at 5:13 pm #64544
    aikona
    Participant

      Hi

      As here in this topic https://support.wp-pizza.com/topic/preorder-problem/#post-64459 i’m having problems with the preorder plugin. I followed your points and after that it worked for a short time. But now it doesn’t work again. The URL is https://pizzeriapalazzo.ch/

      Thanks

      23 August, 2023 at 5:28 pm #64545
      Olly
      Admin & Mod

        you need to fix your session errors

        https://pizzeriapalazzo.ch/wp-content/debug.log

        25 August, 2023 at 11:34 am #64565
        aikona
        Participant

          Hello

          The hoster’s answer:There is no reason for this on the server side, you probably have to update the plugin here. It is best to check in the backend whether all plugins are up to date.

          Now the shop is open (it is 12.31 here MEZ) but it comes the text: Wir haben zur Zeit geschlossen. Sie können aber vorbestellen

          25 August, 2023 at 12:07 pm #64566
          Olly
          Admin & Mod

            then your hoster cannot read , cannot be asked or doesn’t know what he is talking about . (or possibly all three)
            It clearly says in your debug

            
[25-Aug-2023 00:54:18 UTC] PHP Notice:  session_start() [<a href='https://secure.php.net/manual/en/function.session-start.php'>function.session-start.php</a>]: ps_files_cleanup_dir: opendir(/var/cache/php-sessions) failed: Permission denied

            i.e the session cannot be started because the permission is denied to where the sessions are stored. this has 1000% zero to do with the plugin and all to do with the server setup. Updating the plugin will do absolutely nothing

            25 August, 2023 at 12:24 pm #64567
            Olly
            Admin & Mod

              that one out of the way.
              you are also seemingly caching your site without having set the appropriate settings it seems ?!

              wppizza->settings: general -> I am using a cache plugin

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