New products not adding to cart

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  • 15 June, 2020 at 4:43 pm #49884
    yaykenny
    Participant

      Hi Olly

      I must be missing something simple here, pretty clued up on the system now but I have added some new products that do not require a pop up and they do not add to the cart. See here https://calderwoodcafe.co.uk/order/ the test1 at the top wont add, I have removed all timed menus, the store is open, there is stock. If you go down to treats, the 1st few won’t add either but the cranberry slice or peppermint slice add fine as they did before. Haven’t updated anything as far as I know.

      What am I missing ?

      15 June, 2020 at 5:01 pm #49885
      Olly
      Admin & Mod

        works fine from here …
        but i would strongly suggest you do not remove version numbers (for starters it will break some of your css )

        this might be you doing it , your theme doing it or some plugin doing it and might well be the reason why you have issues

        15 June, 2020 at 5:21 pm #49886
        yaykenny
        Participant

          Just to confirm, you can add the test1 product in the breakfast section ?

          Thanks

          15 June, 2020 at 5:25 pm #49887
          yaykenny
          Participant

            It is working in Edge but not chrome or my phone. So odd!

            15 June, 2020 at 6:45 pm #49889
            yaykenny
            Participant

              Sorry to waste your time Olly, issue was caching in Chrome browser – sorted now!

              Cheers

              15 June, 2020 at 6:48 pm #49890
              Olly
              Admin & Mod

                > So odd!
                as i see people doing this all the time without knowing what the consequences are , i now wrote a whole essay on this
                and i very much suspect this is your issue right there

                https://docs.wp-pizza.com/faqs/?section=removing-version-numbers

                15 June, 2020 at 8:55 pm #49891
                yaykenny
                Participant

                  Cheers, I’ll read through it. We have installed word fence and I’ll chat to dev about what you have said. One other thing I have noticed is that when we change from collection only to delivery again, it takes a while for the orders to update to the delivery status, even though the backend is setup correctly, maybe due to the caching issues mentioned in your article. This points us in the right direction thanks!

                  Kenny

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