Don’t get any mail after someone ordered.

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31 May, 2017 at 1:05 am #28052
Debashis Das
Participant
I don’t get any mail after someone ordered something.
I did debuging but it doesn’t work.
But i getting order in order history.

If someone solve the problem, pls. write down step by step.

please help me?
31 May, 2017 at 1:08 am #28054
Olly
Admin & Mod
>I did debuging but it doesn’t work.
what exactly do you mean by “I did debuging but it doesn’t work.” ?

what does your debug log say ? (assuming you followed this https://support.wp-pizza.com/topic/how-to-enable-debug-in-wordpress/ )
1 June, 2017 at 3:36 pm #28094
Debashis Das
Participant
This reply has been marked as private.
1 June, 2017 at 3:39 pm #28095
Debashis Das
Participant
This reply has been marked as private.
1 June, 2017 at 4:25 pm #28096
Olly
Admin & Mod
a) your debug tells me you are using a very old version of the add ingredients plugin. however, that has nothing to do with not receiving emails

b) if orders show up in the order history, then – programmatically – emails have been sent (otherwsie they would not show up in your order history)

this sounds like a mail setup / server error . are you sure your server is even capable of sending mails ?
2 June, 2017 at 2:56 pm #28120
Debashis Das
Participant
yes, it’s server problem, i solve the problem. thanks for help.
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