Display issue with comments from Add Ingredients

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    Posts
  • 8 January, 2015 at 5:42 pm #6885
    leadcentric
    Participant

      Hey Olly,

      loving the plugins. Have a small issue with the display of the report when someone places an order. It’s showing some html code in the emails it is sending for the orders. You can see the picture below.

      Screenshot of Issue Here

      Tried to find a way to fix this but couldn’t figure it out. Any advice?

      8 January, 2015 at 5:47 pm #6886
      Olly
      Admin & Mod

        any edits to your templates anywhere ?

        8 January, 2015 at 5:50 pm #6888
        leadcentric
        Participant

          I have not edited any templates as far as I know.

          8 January, 2015 at 5:55 pm #6908
          Olly
          Admin & Mod

            ok, can i have a link please

            8 January, 2015 at 5:56 pm #6909
            leadcentric
            Participant

              http://www.broncossandwiches.com

              8 January, 2015 at 6:13 pm #6911
              Olly
              Admin & Mod

                ok, let me see if i can reproduce this here (might be because you seem to have 2 comment fields, never tested it with that i think)

                8 January, 2015 at 6:18 pm #6912
                leadcentric
                Participant

                  I got that test order. Here is how the email is formated

                  Your Order

                  8 January, 2015 at 6:38 pm #6914
                  Olly
                  Admin & Mod

                    ok then , this only seems to be the case when using 2 textboxes per item. i’ll fix that asap

                    9 January, 2015 at 3:01 pm #6937
                    Olly
                    Admin & Mod

                      as of version 4.5.2 this should now be fixed (alongside some other minor tweaks)

                      9 January, 2015 at 3:14 pm #6938
                      leadcentric
                      Participant

                        Still having the same issue after updating the plugin.

                        Screen Shot of Order Printout

                        9 January, 2015 at 4:28 pm #6940
                        Olly
                        Admin & Mod

                          well of course if you do not update the plugin …..

                          9 January, 2015 at 4:29 pm #6941
                          leadcentric
                          Participant

                            Edited my post to clarify that the problem persists AFTER updating plugin.

                            9 January, 2015 at 4:33 pm #6942
                            Olly
                            Admin & Mod

                              no you haven’t
                              if i go to http://www.broncossandwiches.com it’s still v4.5.1.1

                              9 January, 2015 at 4:37 pm #6943
                              leadcentric
                              Participant

                                I am not getting anything on WP thats letting me update it.

                                9 January, 2015 at 4:42 pm #6944
                                Olly
                                Admin & Mod

                                  have you activated the license ?

                                  9 January, 2015 at 4:43 pm #6945
                                  leadcentric
                                  Participant

                                    Yes

                                    9 January, 2015 at 4:45 pm #6946
                                    leadcentric
                                    Participant

                                      Active License

                                      9 January, 2015 at 4:45 pm #6947
                                      Olly
                                      Admin & Mod

                                        can you de-activate and re-activate it once and then go to plugins and check if it now shows as being updatable please ?

                                        9 January, 2015 at 4:46 pm #6950
                                        leadcentric
                                        Participant

                                          Still no update available.

                                          9 January, 2015 at 4:48 pm #6952
                                          leadcentric
                                          Participant

                                            I purchased the unlimited site key for this specific plugin. IF I download and update latest version, will I lose any settings I am put into the ingredients?

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